Network Engineer / Senior Network Engineer

IT Solution Pte Ltd; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

IT Solution Pte Ltd in Singapore is seeking a Network Engineer / Senior Network Engineer to join its IT team in Singapore. The role involves managing day-to-day network operations and ensuring network performance.

The candidate should have CCNA/CCNP, a degree or diploma in IT, 2–3 years of experience, strong problem-solving and communication skills, and be comfortable with shifts.

Qualifications

• Degree or diploma in IT or related field.
• CCNA or CCNP certification required.
• 2–3 years of network experience.
• Good communication and problem-solving abilities.
• Willingness to work shifts.

Responsibilities

• Perform day-to-day network operations and monitoring of network infrastructure.
• Update and maintain network documentation and diagrams.
• Collaborate with customers to perform testing and preventive maintenance.
• Manage cabling asset and maintain accurate drawings.
• Resolve incidents, perform escalation as needed, and document resolution.
• Provide proactive incident reports within 24 hours.
• Support multi-vendor networking equipment and related tasks.
• Other duties as assigned by the manager.

Skills

Cisco CCNA/CCNP

Network troubleshooting

Communication skills

Customer service

Problem solving

Shift readiness

Education

Degree/Diploma in IT

Job description

Position Title

Network Engineer / Senior Network Engineer – IT Firm

Description

IT Solution Singapore is currently looking to appoint a Network Engineer / Senior Network Engineer to join their company IT team in Singapore office.

IT Solution Pte Ltd aims to be the leading Singapore-based firm for corporate IT service that provides One-Stop Solution services for our clients.

We are a young and dynamic company specializing in IT Solution Services. We are committed to easing your workload by providing various IT needs and enhancement solutions in an innovative way to aid in your business administration.

You can entrust your IT functions to us while you focus on your core businesses. We are constantly developing and launching new enhancement solutions to assist in optimizing our clients’ network, IT infrastructure, applications, websites, and online marketing.

Our Mission

To provide customers with the best quality of services at an affordable price and prompt delivery of services.

Our Vision

To become a leading premier IT solution provider, both effective and efficient in providing a comprehensive range of quality IT solution and digital marketing support.

Remuneration is commensurate with qualifications and work experience.

Job Responsibilities

• Perform day-to-day network operation for the Network Infrastructure and Network Equipment, including performance monitoring, bandwidth monitoring.
• Perform timely and accurate update to the Documentation of the Network Infrastructure inclusive of network diagrams, equipment configuration, architecture and designs.
• Work with customer to perform testing and preventative maintenance according to the schedule.
• Perform cabling asset management and maintain network physical and logical drawings especially during cabling-related IMAC.
• Perform Problem resolution, escalation and/or closure of incident including problem analysis and identification of the source of the problem.
• Perform Network IMAC request including updating documentation.
• Provide problem status to the Service Desk and/or update into the ticketing tool according to the Procedures Manual.
• Provide proactive incident reports for all network problems, faults, events within 24 hours
• Respond to all fault calls inclusive of emails and other forms of communications for network related issues and problems reported.
• Escalate or work in tangent with appropriate support specialist or support team on unresolved issues.
• Provide multi-vendor equipment support across a wide range of models and types of networking equipment.
• Perform other ad-hoc duties as assigned by manager.

Requirements

• Candidate must possess a Degree/Diploma in IT or related technical discipline.
• Possess Cisco certification (CCNA / CCNP).
• 2-3 years of network working experience.
• Good communication skills and interpersonal skills.
• Excellent problem-solving abilities and troubleshoot experience.
• Customer-oriented and able to manage multiple tasks in a fast-paced environment with problem solving skills.
• Must be comfortable with working shifts.