Team Lead, Operations & Customer Service

SRI SARAVANAA FOODCAFE PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

SRI SARAVANAA FOODCAFE PTE. LTD. is seeking a hands-on Supervisor to lead front-line staff, ensure safety, and meet deadlines in a fast-paced cafe environment.

You will supervise daily operations, approve shifts, and uphold high service standards. This role emphasizes teamwork, reliability, and professional conduct. In Singapore, you will drive customer satisfaction across all levels, maintain a positive attitude, and ensure excellent service while supporting the management team in daily

Qualifications

• Leadership experience is required.
• Strong communication skills are essential.
• Attention to detail and accuracy are important.
• Reliable with a strong work ethic and integrity.

Responsibilities

• Ensures reports meet performance expectations.
• Gives instructions to subordinate employees.
• Maintains a safe, secure, healthy work environment.
• Meets deadlines and approves work hours.
• Delivers excellent customer service at all levels.

Skills

Leadership experience

Communication skills

Attention to detail

Team player

Professional appearance

Computer literacy

Proactive organization

Education

High school diploma

Job description

SRI SARAVANAA FOODCAFE PTE. LTD. is seeking a hands-on Supervisor to lead front-line staff, ensure safety, and meet deadlines in a fast-paced cafe environment.

You will supervise daily operations, approve shifts, and uphold high service standards. This role emphasizes teamwork, reliability, and professional conduct. In Singapore, you will drive customer satisfaction across all levels, maintain a positive attitude, and ensure excellent service while supporting the management team in daily