Tcm Assistant Manager

XIANG TAI FOOT REFLEXOLOGY & WELLNESS; Singapore; On-site; SGD 39,000 - 56,000; Full time

Job summary

XIANG TAI FOOT REFLEXOLOGY & WELLNESS in Singapore is seeking a clinic operations staff to manage daily operations, coordinate TCM service delivery, promote services, and ensure outstanding customer care. The role requires fluency in Mandarin and weekend work, with duties including stock replenishment and administrative tasks.

The position emphasizes long-term client relationships and professional handling of customer queries, with a focus on maintaining a clean, well-stocked clinic environment.

Qualifications

• Manage daily operation of the clinic.
• Plan, coordinate and oversee provision of TCM services.
• Provide excellent customer service and build long-term client relationships.
• Follow up consultations regarding treatments and products.

Responsibilities

• Prepare treatment products and replenish stocks.
• Handle admin duties and paperwork.
• Maintain clinic facilities and equipment.
• Assist customers with queries and concerns.
• Be available to work on weekends and public holidays.

Skills

Customer service

Mandarin Chinese

Communication

Teamwork

Job description

• Effectively manage daily operation
• Plan, coordinate, oversee the process of providing TCM services
• Promote the clinic's services and products
• Provide excellent customer service and build long-term relationship with our clients
• Follow up consultation with customers with regards to their treatments and products purchased
• Responsible in preparing the necessary treatment products, replenishment of stocks, towels supply etc.
• Handle customer queries and concerns efficiently and politely
• Handling paperwork and admin duties
• Clinic maintenance
• Fluent in Mandarin Chinese is required
• Able to work on weekends and public holidays
• Able to work and stand for long hour