Systems Engineer (Operations and Support)

ZENITH INFOTECH (S) PTE LTD.; Singapore; On-site; SGD 50,000 - 61,000; Full time

Job summary

Zenith Infotech (S) Pte Ltd. is seeking a dedicated Operations & Maintenance coordinator to support a large-scale digital platform. You will manage vendor coordination, asset tracking, and account provisioning to ensure daily operations run smoothly and securely.

The role emphasizes administrative support, progress tracking, and collaboration with internal teams and external vendors to meet project milestones and compliance requirements.

Qualifications

• Degree in Information Technology, Computer Science, Information Systems, Engineering, or related discipline.
• Strong MS Office skills (Word, Excel, PowerPoint).
• Proficient in spreadsheets and basic reporting/data analysis.
• Excellent organizational and coordination abilities for multi-tasking.
• Effective communication and interpersonal skills with teams, vendors and stakeholders.
• Ability to work independently and in project teams.
• Proactive and detail‑oriented for admin and operations tasks.
• Experience in IT operations, systems support, vendor/asset management, or project coordination is advantageous.

Responsibilities

• Coordinate vendor clearance processes to ensure timely compliance.
• Coordinate annual signing/renewal of vendor agreements and declarations.
• Oversee vendor onboarding/offboarding to align with project needs.
• Collaborate with vendors and stakeholders to adhere to project standards.
• Manage issuance, tracking, and collection of project laptops and IT assets.
• Coordinate third-party hardware issue resolution with vendors.
• Maintain asset inventories and records; manage account provisioning/deprovisioning.
• Provide admin/operational support to facilitate project activities and milestones.
• Prepare meeting minutes, track actions, and ensure follow-up.
• Monitor routine Operations & Maintenance activities to support continuity.
• Assist in tracking project deliverables and schedules to meet deadlines.
• Prepare reports/data summaries for decision-making.

Skills

Vendor management

Asset management

Project coordination

MS Office

Excel

Data analysis

Communication

Organization

Education

Degree in IT or related field

Tools

MS Office Suite

Job description

Company Overview

Zenith Infotech (S) Pte Ltd, founded in 1997, delivers expert IT professionals and solutions to boost productivity for clients including large IT firms, consulting organizations, system integrators, government agencies, and multinational corporations.

Job Summary

Support the Operations and Maintenance of a large-scale digital platform by managing vendor coordination, asset and account management, and project administration to ensure smooth daily operations and compliance.

Responsibilities

Vendor Management

• Manage and coordinate vendor clearance processes to ensure timely compliance.
• Coordinate annual signing and renewal of vendor agreements and declarations to maintain contractual validity.
• Oversee vendor onboarding and offboarding/exit clearance to align with project requirements.
• Collaborate with vendors and stakeholders to ensure adherence to project and operational standards.

Asset & Account Management

• Manage issuance, tracking, and collection of project laptops and IT assets to maintain accurate asset control.
• Coordinate with third-party vendors to resolve laptop and hardware issues promptly.
• Maintain and update accurate records of project assets and inventories.
• Manage provisioning and deprovisioning of user accounts to ensure appropriate access and security compliance.

Project & Operations Support

• Provide administrative and operational support to facilitate project activities and milestones.
• Prepare meeting minutes and track action items to ensure follow-up and accountability.
• Monitor routine Operations & Maintenance activities and timelines to support project continuity.
• Assist in tracking project deliverables and schedules to meet deadlines.
• Prepare reports, data summaries, and management updates as required for informed decision-making.
• Coordinate with internal teams, vendors, and external stakeholders to support seamless daily operations.

Preferred competencies and qualifications

• Degree in Information Technology, Computer Science, Information Systems, Engineering, or related discipline.
• Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
• Skilled in working with spreadsheets and performing basic reporting and data analysis.
• Strong organizational and coordination skills to manage multiple tasks and timelines effectively.
• Effective communication and interpersonal skills to collaborate with teams, vendors, and stakeholders.
• Ability to work independently and collaboratively within a project team.
• Proactive and detail-oriented approach to handling operational and administrative responsibilities.
• Prior experience in IT operations, systems support, vendor management, asset management, or project coordination is advantageous.

Other Information

Work Week: Monday to Friday (8:30 AM - 6:00 PM)

Work Arrangement: Full Onsite - West Central Region

Salary: S$4,500 (with variable bonuses)

Benefits

• Annual Leave: 18 days
• Medical Leave: 14 days
• Group Medical Insurance
• Other leave benefits as per MOM guidelines

EA 20S0237