Systems Analyst - Application Support (NGEMR-NN)

Synapxe; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Synapxe in Singapore is seeking a System Analyst / Application Support professional with 2-5 years of experience. The role requires adaptability to changing end-user needs, strong analytical and problem-solving skills, and the ability to own and deliver tasks accurately and on time.

The ideal candidate will excel in cross-functional collaboration, communicate clearly with project leadership and SMEs, and demonstrate initiative to take on additional tasks while learning new systems.

Qualifications

• Bachelor's degree or equivalent in CS/CE/IT.
• 2-5 years of System analyst / application support experience.
• Adaptability to changing end-user business needs.
• Critical thinking and open-minded examination of ideas from multiple angles.
• Dependability and ownership of work to ensure accuracy, efficiency and timeliness.
• Initiative to identify and complete assignments and assist others.
• Strong interpersonal skills to facilitate stakeholder decisions.
• Clear and concise communication with project leadership and SMEs.
• Willingness to learn new software and systems.
• Ability to gather information from multiple sources to diagnose problems and prevent recurrence.
• Relationship building with vendors and stakeholders.
• Resilience under pressure and time constraints.
• Experience in healthcare industry is a plus.

Skills

System analyst

Application support

Analytical thinking

Adaptability

Ownership

Initiative

Interpersonal skills

Clear communication

Learning agility

Stakeholder management

Problem solving

Healthcare knowledge

Education

Bachelor's Degree in Computer Science, Computer Engineering or IT equivalent

Job description

• Bachelors Degree in Computer Science, Computer Engineering or IT equivalent
• 2-5 years of System analyst / application support experience
• Adaptability/flexibility with respect to changing end-user business needs
• Critical thinking and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
• Dependability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
• Initiative to recognise assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
• Interpersonal skills, particularly within the user group with which they will work to facilitate decisions and find solutions even amidst disagreeing stakeholders
• The ability to communicate information clearly and concisely with project leadership and subject matter experts
• Willingness to learn new software and systems
• Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
• Relationship building to gain trust and establish effective relationships with vendor and stakeholders
• Resilience to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures
• Experience in healthcare industry is an added advantage.