Business System Analyst (Technical)

Singapore Telecommunications Limited; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

NCS is a leading technology services firm operating across the Asia Pacific region. We seek a Business System Analyst (Technical) to bridge business requirements with technical solutions through system design, requirement analysis, and functional validation.

You will participate in full SDLC activities, lead requirements sessions, perform functional analysis, and prepare documentation. Strong SQL/Oracle and Windows expertise are essential, with healthcare experience a plus.

Qualifications

• 3–5 years of experience developing, implementing and maintaining IT systems.
• Strong business analysis skills to gather, analyze and translate requirements into deliverables.
• Solid understanding of MS Windows environments and enterprise application support.
• Proficiency in SQL/Oracle databases.
• Demonstrated success in project management, stakeholder management and vendor coordination.
• Strong analytical, problem-solving and independent working skills.
• Prior experience in healthcare domain is an advantage.
• Bachelor’s degree in Computer Science, Computer Engineering, or related engineering disciplines.

Responsibilities

• Provide ongoing application support and participate across the full SDLC, including requirements gathering, design, testing, deployment, and maintenance.
• Lead requirement-gathering sessions and translate business needs into functional specifications, workflows, and solution designs.
• Perform functional analysis and ensure solutions are aligned with business objectives, processes, and technical feasibility.
• Prepare comprehensive documentation of requirements, processes, and system designs.
• Define and execute test strategies, develop test cases, conduct functional and user acceptance testing, and follow through on defect resolution.
• Plan and deliver end-user training for new implementations or system enhancements.
• Act as a trusted partner to business stakeholders, advising on IT processes, workflows, and organizational impacts.
• Support project management activities, including requirement definition, progress tracking, and ensuring delivery against scope, timeline, and budget.
• Coordinate cross-functional resources and ensure alignment for project execution.
• Provide 24/7 application support where required.
• Contribute to RFP preparation, vendor assessments, and solution evaluations in collaboration.

Skills

Business analysis

SQL/Oracle

Windows/enterprise apps

Project management

Stakeholder management

Education

Bachelor’s degree in Computer Science/Computer Engineering or related

Job description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region

As a Business System Analyst (Technical) , you will serve as a techno-functional analyst, bridging business requirements with technical solutions through system design, requirement analysis, and functional validation.

What will you do?

• Provide ongoing application support and participate across the full SDLC, including requirements gathering, design, testing, deployment, and maintenance.
• Lead requirement-gathering sessions and translate business needs into functional specifications, workflows, and solution designs.
• Perform functional analysis and ensure solutions are aligned with business objectives, processes, and technical feasibility.
• Prepare comprehensive documentation of requirements, processes, and system designs.
• Define and execute test strategies, develop test cases, conduct functional and user acceptance testing, and follow through on defect resolution.
• Plan and deliver end-user training for new implementations or system enhancements.
• Act as a trusted partner to business stakeholders, advising on IT processes, workflows, and organizational impacts.
• Support project management activities, including requirement definition, progress tracking, and ensuring delivery against scope, timeline, and budget.
• Coordinate cross-functional resources and ensure alignment for project execution.
• Provide 24/7 application support where required.
• Contribute to RFP preparation, vendor assessments, and solution evaluations in collaboration.

The ideal candidate should possess:

• 3–5 years of experience in experience in developing, implementing and maintaining IT systems
• Strong business analysis skills with proven ability to gather, analyze, and translate requirements into functional and technical deliverables.
• Solid understanding of MS Windows environments and enterprise application support.
• Proficiency in SQL/Oracle database.
• Demonstrated success in project management, stakeholder management, and vendor coordination.
• Strong analytical, problem-solving, and independent working skills.
• Prior experience in the healthcare domain is an advantage.
• Bachelor’s degree in Computer Science, Computer Engineering, or related engineering disciplines.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.