Responsibilities
Supply Chain & Logistics Operations
- Coordinate and manage end-to-end supply chain activities, ensuring smooth movement of goods from inbound receipt to outbound delivery.
- Work closely with internal stakeholders and service teams to ensure timely fulfillment of operational and customer requirements.
- Monitor supply chain performance and recommend improvements to enhance efficiency and customer satisfaction.
Inventory Management
- Monitor inventory accuracy, stock movements, and replenishment activities.
- Ensure optimal inventory levels are maintained to support business requirements while minimizing excess stock.
- Conduct regular stock checks and inventory reconciliation activities.
Transportation & Distribution
- Coordinate with transportation providers and internal logistics teams to ensure timely and cost-effective delivery of goods.
- Track shipments and resolve delivery-related issues proactively.
- Support freight planning and transportation optimization initiatives.
Warehouse Operations
- Perform and oversee warehouse activities including receiving, put-away, picking, packing, and dispatch.
- Ensure inventory is properly stored, organized, and accurately recorded within the warehouse management system.
- Maintain a safe, clean, and efficient warehouse environment.
Order Fulfillment
- Process customer and internal orders accurately and efficiently.
- Ensure orders are fulfilled according to service-level requirements and delivery timelines.
- Address operational discrepancies and coordinate resolution with relevant stakeholders.
Documentation & Compliance
- Maintain accurate records of inventory transactions, shipments, delivery documentation, and related logistics activities.
- Prepare and verify shipping documents, invoices, and inventory records.
- Ensure compliance with internal procedures and operational standards.
Cost Control & Process Improvement
- Monitor logistics and warehousing expenses and identify opportunities for cost savings and operational improvement.
- Support initiatives to improve productivity, reduce waste, and enhance supply chain performance.
- Participate in system and process enhancement projects.
Stakeholder Management
- Collaborate effectively with cross-functional teams including Service Delivery, Account Management, Procurement, and IT.
- Build strong working relationships with internal and external stakeholders to ensure seamless operations.
Qualifications
- NITEC, Professional Certificate, Diploma, or equivalent qualification in Supply Chain Management, Logistics, Warehousing, or a related discipline.
Experience
- Minimum 1 year of experience in logistics, warehousing, supply chain operations, or a related industry.
- Experience within a spare parts, technical products, engineering, or service-driven environment is highly preferred.
- Hands-on experience in warehouse operations and inventory management.
Technical Skills
- Knowledge of spare parts inventory and distribution operations.
- Experience using SAP, Warehouse Management Systems (WMS), or similar ERP platforms.
- Proficient in Microsoft Office applications, particularly Excel for reporting, inventory analysis, and operational tracking.
- Familiarity with logistics and supply chain performance metrics.
Competencies
- Strong analytical and problem-solving skills.
- Excellent attention to detail and accuracy.
- Good organizational and time management skills with the ability to manage multiple priorities.
- Strong communication and teamwork abilities.
- Adaptable and able to perform effectively in a dynamic operational environment.
- Continuous improvement mindset with a focus on operational excellence.