Supervisor - ASEAN Cross Border Solutions

Maersk; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Maersk is seeking an entry-level Trade Operations Support role to assist with daily cross-border APAC shipment coordination under the guidance of senior team members. You will help with shipment tracking, documentation checks, customs follow-up, payment administration, and operational reporting, with structured training provided to develop practical knowledge in cross-border logistics.

The role emphasizes collaboration with internal teams, brokers, and service providers, and requires a Diploma

Qualifications

• Diploma or bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration, or related discipline.
• Fresh graduates are encouraged to apply; internship or part-time experience in logistics or operations is an advantage but not required.
• Basic proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and Outlook.

Responsibilities

• Trade Operations Support: assist with daily cross-border shipment coordination following procedures and instructions.
• Customs & Documentation Support: monitor customs clearance progress and check documents for completeness.
• Invoice & Payment Support: assist in checking invoices and supporting documents for completeness.
• Coordination & Reporting Support: communicate updates with internal teams, brokers, and service providers; prepare simple status updates using templates.

Skills

Written & verbal communication

Attention to detail

Organizational skills

Teamwork

Education

Bachelor's degree in Supply Chain/Logistics/International Trade

Diploma in related field

Tools

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Job description

This entry-level role supports the daily coordination of APAC cross-border trade operations. Under the guidance of senior team members, the position assists with shipment tracking, documentation checks, customs clearance follow-up, payment administration, and operational reporting. Structured training and on-the-job guidance will be provided to help the successful candidate develop practical knowledge of cross-border logistics and trade processes.

Responsibilities:

Trade Operations Support

• Assist with daily cross-border shipment coordination by following established procedures and instructions.
• Update shipment records and trackers, and follow up with relevant teams on pending information or actions.

Customs & Documentation Support

• Monitor customs clearance progress and report delays or issues to the supervisor.
• Check that basic shipping, customs, duty, and tax documents are complete before submission.
• File trade documents accurately and follow up on missing or incorrect information.

Invoice & Payment Support

• Assist in checking invoices and supporting documents for completeness.
• Update payment records and follow up on approvals under the guidance of senior team members.

Coordination & Reporting Support

• Communicate routine updates and follow up with internal teams, brokers, and service providers.
• Maintain operational trackers and highlight delays, missing information, or unusual issues to the supervisor.
• Prepare simple status updates and reports using the required templates.

Requirements:

• Diploma or bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration, or a related discipline.
• Fresh graduates are encouraged to apply; relevant internship or part-time experience in logistics or operations is an advantage but not required.
• Basic proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and Outlook.
• Good written and verbal communication skills, with the ability to follow instructions and work with different stakeholders.

Detail-oriented, organised, responsible, and willing to learn in a fast-paced working environment.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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