Supervisor

BEAUTIFUL MUM PAYA LEBAR PTE. LTD.; Singapore; Presencial; SGD 50.000 - 80.000; Jornada completa

Descripción de la vacante

BEAUTIFUL MUM PAYA LEBAR PTE. LTD. in Singapore is seeking a dynamic sales leader to drive growth across all service offerings within our maternal wellness brand.

You will develop and execute sales strategies, set KPIs, and oversee daily operations to ensure smooth appointment flow and excellent client experience. The role emphasizes coaching and mentoring the sales and front-desk team, building trusted relationships with expecting and new mothers, and collaborating with marketing on promotions

Formación

• At least 5 years of sales or business development experience in wellness/healthcare/beauty.
• Strong leadership capabilities with proven team management experience.
• Excellent interpersonal and communication skills with a warm, client-centric approach.
• Passion for maternal wellness and delivering exceptional service.

Responsabilidades

• Develop and execute sales strategies to drive growth across service offerings.
• Set and monitor KPIs to meet monthly and quarterly targets.
• Identify and explore new business opportunities and customer segments.
• Oversee daily sales operations and ensure seamless appointment flow and CRM updates.
• Lead, mentor, and train the sales and front-desk team to meet performance standards.
• Collaborate with marketing on promotions and referrals.
• Represent the brand in workshops, events, and wellness collaborations.
• Stay updated on industry trends and customer feedback to refine offerings.

Conocimientos

Sales leadership

Customer relationship management

Coaching & mentoring

Communication skills

Herramientas

CRM systems

Descripción del empleo

Job Description:

• Develop and execute sales strategies to drive growth across all service offerings.
• Set and monitor KPIs to meet or exceed monthly and quarterly sales targets.
• Identify and explore new business opportunities and customer segments.
• Provide tailored consultations and build trusted relationships with expecting and new mothers.
• Deliver high-quality, empathetic customer service aligned with the wellness journey of clients.
• Maintain strong client retention through personalized follow-up and care.
• Lead, mentor, and train the sales and front-desk team to achieve performance standards.
• Conduct regular coaching sessions on sales techniques, product knowledge, and service etiquette.
• Foster a positive and professional work culture focused on collaboration and results.
• Oversee daily sales operations and ensure seamless appointment flow and client experience.
• Ensure accurate documentation of sales records, package usage, and client information in CRM systems.
• Prepare performance reports and provide strategic insights to management.
• Work with the marketing team to execute in-store promotions, wellness campaigns, and referral initiatives.
• Represent the brand in workshops, events, and wellness collaborations.
• Stay updated on industry trends and customer feedback to help refine offerings.

Job Requirement:

• At least 5 years of sales or business development experience in the wellness, healthcare, or beauty industry.
• Strong leadership capabilities with proven team management experience.
• Excellent interpersonal and communication skills with a warm, client-centric approach.
• Passion for maternal wellness and delivering exceptional service.

We regret only shortlisted candidates will be notified.