SUPERVISOR

SG FOOD STUFF PTE. LTD.; Singapore; On-site; SGD 22,000 - 29,000; Full time

Job summary

SG FOOD STUFF PTE. LTD. in Singapore seeks a customer-focused service role. You will greet guests warmly, take orders for items such as Nasi Goreng and Mojitos, and communicate in English and Malay/Indonesian to ensure clear service.

Responsibilities include handling billing with POS, upselling to boost sales, delivering table service, resolving complaints with replacements, and maintaining a welcoming atmosphere for diverse patrons.

Responsibilities

• Greet customers promptly to create a welcoming atmosphere and take orders accurately for items like Nasi Goreng and Mojitos
• Process billing and payments using POS systems, cash handling, PayNow, and NETS to ensure smooth transactions
• Deliver attentive table service while suggesting additional items to increase sales, such as offering extra chicken or egg
• Manage customer complaints calmly by listening carefully and offering suitable replacements to maintain satisfaction
• Communicate clearly in English and Malay/Indonesian to serve diverse customers effectively

Job description

Job Summary

You will greet customers warmly and take their orders efficiently, handle billing and payments accurately, provide attentive table service with upselling, and resolve complaints calmly by offering replacements. Use English and Malay/Indonesian to communicate effectively with customers.

Responsibilities

• Greet customers promptly to create a welcoming atmosphere and take orders accurately for items like Nasi Goreng and Mojitos
• Process billing and payments using POS systems, cash handling, PayNow, and NETS to ensure smooth transactions
• Deliver attentive table service while suggesting additional items to increase sales, such as offering extra chicken or egg
• Manage customer complaints calmly by listening carefully and offering suitable replacements to maintain satisfaction
• Communicate clearly in English and Malay/Indonesian to serve diverse customers effectively