Service Staff

SENG FOOD PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

SENG FOOD PTE. LTD. is seeking friendly and responsible Service Staff to support daily operations in a Singapore F&B outlet. You will greet customers, take orders, handle cashiering, and assist with food prep while keeping areas clean and ensuring prompt service.

The role offers opportunities to work closely with kitchen and stall staff during peak periods, with training provided and a focus on customer satisfaction and safety compliance.

Qualifications

• Prior experience in F&B, food court, hawker stall, restaurant or customer service is an advantage.
• Training will be provided.
• Friendly, approachable and customer-service oriented.
• Able to communicate clearly with customers and team members.

Responsibilities

• Greet customers and provide friendly and courteous service.
• Take customer orders accurately and answer basic enquiries about menu items.
• Handle cashiering, POS transactions and different payment methods.
• Serve food and beverages to customers promptly.
• Prepare, assemble and pack dine-in, takeaway and delivery orders.
• Ensure orders are complete and accurate before serving or handing over to customers.
• Replenish condiments, utensils, packaging materials and other service items.
• Maintain cleanliness of the counter, dining area and service areas.
• Clear tables and dispose of waste when required.
• Assist with basic food and beverage preparation when necessary.
• Follow company SOPs, food hygiene and workplace safety requirements.
• Assist with opening and closing duties.
• Work closely with kitchen and stall staff to ensure smooth operations during peak periods.
• Handle customer feedback professionally and refer matters to the Supervisor when necessary.
• Perform other duties related to outlet operations as assigned by the Supervisor or Management.

Skills

Customer service

Cashier experience

Communication

Tools

POS system

Job description

Service Staff – Job Description

We are looking for a friendly and responsible Service Staff to support the daily operations of our F&B outlet. The role involves serving customers, taking orders, cashiering, preparing and packing orders, maintaining cleanliness and ensuring customers receive prompt and friendly service.

Job Responsibilities

• Greet customers and provide friendly and courteous service.
• Take customer orders accurately and answer basic enquiries about menu items.
• Handle cashiering, POS transactions and different payment methods.
• Serve food and beverages to customers promptly.
• Prepare, assemble and pack dine-in, takeaway and delivery orders.
• Ensure orders are complete and accurate before serving or handing over to customers.
• Replenish condiments, utensils, packaging materials and other service items.
• Maintain cleanliness of the counter, dining area and service areas.
• Clear tables and dispose of waste when required.
• Assist with basic food and beverage preparation when necessary.
• Follow company SOPs, food hygiene and workplace safety requirements.
• Assist with opening and closing duties.
• Work closely with kitchen and stall staff to ensure smooth operations during peak periods.
• Handle customer feedback professionally and refer matters to the Supervisor when necessary.
• Perform other duties related to outlet operations as assigned by the Supervisor or Management.

Job Requirements

• Prior experience in F&B, food court, hawker stall, restaurant or customer service is an advantage.
• Training will be provided.
• Friendly, approachable and customer-service oriented.
• Able to communicate clearly with customers and team members.
• Responsible, punctual and willing to learn.
• Able to work in a fast-paced environment.
• Able to stand for extended periods.
• Able to work shifts, weekends and Public Holidays according to operational requirements.
• Food Safety Course Level 1 certification would be an advantage.