SUPERVISOR

TIAN TIAN MANPOWER (PTE.) LTD.; Singapore; On-site; SGD 47,000 - 78,000; Full time

Job summary

TIAN TIAN MANPOWER (PTE.) LTD. seeks an experienced Restaurant Manager to lead daily operations in Singapore. You will oversee staff, scheduling, customer service, quality control, inventory, budgeting, and compliance with safety and licensing.

EA Licence IDs: 18C9520; EA Registration ID: R1765753, for compliance. You should have proven managerial experience in hospitality, strong leadership, and a customer-centric mindset, with ability to manage conflicts and drive revenue through promotions

Qualifications

• Managerial experience in the restaurant or hospitality industry.
• Must be available to work on public holidays and night shifts.
• Strong leadership and interpersonal skills to motivate a diverse team.
• Customer-centric mindset focused on delivering an exceptional dining experience.
• Solid financial management skills including budgeting and cost control.
• Excellent problem-solving abilities in a dynamic, fast-paced environment.

Responsibilities

• Provide overall leadership and management for the restaurant, ensuring smooth day-to-day operations.
• Recruit, train, and manage restaurant staff, fostering a positive and high-performing team culture.
• Develop and manage staff schedules, including public holidays and night shifts.
• Maintain a high standard of customer service, ensuring customer satisfaction and resolving issues promptly.
• Oversee the quality of food and beverage service, ensuring consistency with standards.
• Manage inventory levels, including ordering and stock control, to minimize waste and optimize resources.
• Monitor and manage restaurant finances, including budgeting, cost control, and revenue targets.
• Ensure compliance with company policies, health and safety regulations, and licensing requirements.
• Contribute to marketing initiatives and promotional activities to drive traffic and revenue.
• Address and resolve operational challenges, customer complaints, and staff issues promptly.
• Flexibility to work on public holidays and night shifts as necessary.
• Provide regular reports to higher management, communicate goals, and collaborate with other departments.
• Facilitate training programs for staff development and skill enhancement.

Skills

Managerial Experience

Availability

Leadership Skills

Customer-Centric

Financial Acumen

Problem-Solving

Job description

Responsibilities

• 1. Operational Leadership:Provide overall leadership and management for the restaurant, ensuring smooth day-to-day operations.
• 2. Staff Management:Recruit, train, and manage restaurant staff, fostering a positive and high-performing team culture.
• 3. Shift Scheduling:Develop and manage staff schedules, including public holidays and night shifts, to ensure adequate coverage.
• 4. Customer Service Excellence:Maintain a high standard of customer service, ensuring customer satisfaction and resolving issues promptly.
• 5. Quality Control:Oversee the quality of food and beverage service, ensuring consistency with established standards.
• 6. Inventory Management:Manage inventory levels, including ordering and stock control, to minimize waste and optimize resources.
• 7. Financial Oversight:Monitor and manage restaurant finances, including budgeting, cost control, and achieving revenue targets.
• 8. Adherence to Policies:Ensure compliance with company policies, health and safety regulations, and licensing requirements.
• 9. Marketing and Promotion:Contribute to marketing initiatives and promotional activities to drive customer traffic and revenue.
• 10. Problem-Solving:Address and resolve operational challenges, customer complaints, and staff issues promptly.
• 11. Adaptability:Flexibility to work on public holidays and night shifts as necessary to meet business demands.
• 12. Reporting and Communication:Provide regular reports to higher management, communicate goals, and collaborate with other departments.
• 13. Training and Development:Facilitate training programs for staff development and skill enhancement.

Job Requirements

• Managerial Experience:Proven experience in a managerial role within the restaurant or hospitality industry.
• Availability:Must be available to work on public holidays and night shifts.
• Leadership Skills:Strong leadership and interpersonal skills with the ability to motivate and guide a diverse team.
• Customer-Centric:A customer-centric mindset with a focus on delivering an exceptional dining experience.
• Financial Acumen:Solid financial management skills, including budgeting and cost control
• Problem-Solving:Excellent problem-solving abilities in a dynamic and fast-paced environment.

EA Licence ID : 18C9520

EA Registration ID: R1765753