supervisor

AL HASSANAH PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

AL HASSANAH PTE. LTD. in Singapore seeks a proactive team leader to manage daily tasks, coordinate shift schedules, and monitor workflow.

The role involves coaching, giving regular feedback, and training new hires on responsibilities, policies, and standard operating procedures.

You will mediate conflicts, handle escalated issues, enforce safety and regulatory compliance, and ensure effective communication between management and staff for reporting.

Responsibilities

• Team Management: Assign daily tasks, coordinate shift schedules, and monitor overall workflow.
• Performance & Coaching: Track employee output, deliver regular feedback, and conduct performance evaluations.
• Training & Onboarding: Train new hires on job responsibilities, company policies, and standard operating procedures.
• Problem Solving: Mediate team conflicts, handle escalated customer issues, and address behavioral concerns.
• Compliance & Safety: Enforce workplace safety and health guidelines (such as WSH standards) and ensure regulatory compliance.
• Communication: Relay updates between upper management and staff, and assist with operational reporting

Job description

Core Responsibilities

• Team Management: Assign daily tasks, coordinate shift schedules, and monitor overall workflow.
• Performance & Coaching: Track employee output, deliver regular feedback, and conduct performance evaluations.
• Training & Onboarding: Train new hires on job responsibilities, company policies, and standard operating procedures.
• Problem Solving: Mediate team conflicts, handle escalated customer issues, and address behavioral concerns.
• Compliance & Safety: Enforce workplace safety and health guidelines (such as WSH standards) and ensure regulatory compliance.
• Communication: Relay updates between upper management and staff, and assist with operational reporting