Supervisor

BSR ENGINEERING CONSTRUCTION PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

BSR ENGINEERING CONSTRUCTION PTE. LTD. seeks a field operations supervisor to oversee daily team activities, shift planning, and task delegation in Singapore.

The role focuses on monitoring KPIs, coaching staff, ensuring safety and policy compliance, and promptly resolving conflicts while reporting updates to senior management.

Responsibilities

• Team Management: Assign daily tasks, manage shift schedules, and delegate responsibilities to maximize efficiency.
• Performance Tracking: Monitor Key Performance Indicators (KPIs), evaluate staff performance, and provide constructive feedback.
• Training & Onboarding: Mentor new hires, identify skill gaps, and coordinate coaching or workshops.
• Policy Compliance: Enforce safety guidelines, industry regulations, and internal company policies.
• Conflict Resolution: Act as the first point of contact for customer complaints and employee disputes, ensuring prompt resolution.
• Reporting: Compile performance data and communicate operational updates to senior management

Job description

Team Management: Assign daily tasks, manage shift schedules, and delegate responsibilities to maximize efficiency.

Performance Tracking: Monitor Key Performance Indicators (KPIs), evaluate staff performance, and provide constructive feedback.

Training & Onboarding: Mentor new hires, identify skill gaps, and coordinate coaching or workshops.

Policy Compliance: Enforce safety guidelines, industry regulations, and internal company policies.

Conflict Resolution: Act as the first point of contact for customer complaints and employee disputes, ensuring prompt resolution.

Reporting: Compile performance data and communicate operational updates to senior management