Student Support Officer: Youth Wellbeing & Mentoring

Private Advertiser; Singapore; On-site; SGD 18,000 - 29,000; Part time

Job summary

Private Advertiser seeks a Student Support Officer to assist the Student Management Team in developing and promoting the well-being of at-risk students. You will engage with students, monitor attendance, and help with case management, investigations and supportive interventions.

Aligned with school policies, you will maintain records, ensure confidentiality, and coordinate with teachers, counsellors and staff to implement intervention plans. This role requires 16 hours weekly during term time.

Qualifications

• Certification or diploma in social work, counselling, psychology or related fields.
• Accreditation in restorative practices.
• At least 2 years of working experience in counselling, social work or working with youths.

Responsibilities

• Support student case management, including locating students, fact-finding and preliminary investigations.
• Manage students under detention, in-school suspension, reintegration programmes and time-out arrangements.
• Monitor latecomers and student attendance, and maintain relevant records.
• Conduct school patrols to monitor student behaviour and identify students who may require additional support.
• Engage, mentor and provide social-emotional support to students through regular check-ins.
• Guide students in areas such as emotional regulation, communication, problem-solving, resilience and life skills.
• Support students with behavioural, emotional or social concerns and escalation concerns where necessary.
• Develop and facilitate suitable engagement activities for targeted students.
• Work with teachers, school counsellors and other school personnel on student cases and intervention plans.
• Maintain accurate records of student cases, counselling activities, interventions and disciplinary matters.
• Assist with data entry, discipline statistics and other administrative duties related to student management.
• Support communication with students through appropriate digital platforms where required.
• Maintain strict confidentiality and comply with the school's policies on student information and records.
• Perform other student management, administrative and operational duties as assigned by the school.

Skills

Counselling

Social work

Communication

Youth engagement

Education

Diploma in Social Work

Job description

Private Advertiser seeks a Student Support Officer to assist the Student Management Team in developing and promoting the well-being of at-risk students. You will engage with students, monitor attendance, and help with case management, investigations and supportive interventions.

Aligned with school policies, you will maintain records, ensure confidentiality, and coordinate with teachers, counsellors and staff to implement intervention plans. This role requires 16 hours weekly during term time.