Student Services & Enrolment Specialist

ACHIEVERS DREAM LEARNING CENTRE PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

ACHIEVERS DREAM LEARNING CENTRE PTE. LTD. is seeking a friendly Front Desk and Customer Support Associate in Singapore to greet students and parents, handle registrations, enquiries, and payments, and communicate about class packages and schedules.

The role emphasizes strong people skills, comfort with sales, and the ability to create a positive centre environment. You will collaborate with teachers and supervisors to keep operations smooth, while maintaining accurate records and coordinating

Qualifications

• Enjoys helping and talking with parents and students.
• Comfortable sharing information on tuition packages and closing sales.
• Good communication and listening skills.
• Organized, detail-oriented, and able to multi-task.
• Friendly, reliable, and eager to work in a supportive team.

Responsibilities

• Be the primary point of contact for students and parents.
• Assist with registration, enquiries, and payments.
• Communicate about class packages and schedules.
• Create a positive and welcoming centre environment.
• Welcome and attend to all walk-in visitors, students, and parents warmly.
• Answer inquiries via phone, WhatsApp, or in person about courses, schedules, and centre policies.
• Guide parents through registration, trial bookings, and payment procedures.
• Effectively handle walk-ins and follow up on new leads.
• Explain tuition classes and packages clearly to parents and students.
• Promote courses, recommend packages, and encourage enrolments or renewals.
• Address objections and questions, tailoring recommendations to family needs.
• Assist with class scheduling, including rescheduling or cancellations.
• Coordinate make-up lessons and keep detailed attendance records.
• Maintain updated student records, enrolment information, and fee payment status.
• Prepare simple reports as needed (attendance, billing summaries).
• Assist with filing, data entry, document preparation, and keeping the front desk tidy.
• Work closely with teachers and supervisors to support centre operations.
• Help with logistics, preparing materials, and centre upkeep.

Skills

People skills

Sales

Communication

Organized

Multi-tasking

Tools

Microsoft Office

Google Suite

Job description

ACHIEVERS DREAM LEARNING CENTRE PTE. LTD. is seeking a friendly Front Desk and Customer Support Associate in Singapore to greet students and parents, handle registrations, enquiries, and payments, and communicate about class packages and schedules.

The role emphasizes strong people skills, comfort with sales, and the ability to create a positive centre environment. You will collaborate with teachers and supervisors to keep operations smooth, while maintaining accurate records and coordinating