Phone-based Student Enrolment & Support Specialist

Recruit Express Pte Ltd; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a customer service assistant to field parent and customer enquiries over the phone. You will assist with student enrolment over the phone, providing general details about our programmes to parents and directing leads to our sales team.

You will handle customer feedback promptly and professionally, and perform other duties as assigned by management, including assisting with front desk walk-in enquiries when needed.

Responsibilities

• Field parent/customer enquiries over the phone.
• Assist with student enrolment over the phone (providing of general details about our programmes to parents and directing leads to our sales team).
• Handle customer feedback promptly and professionally.
• Perform any other duties and responsibilities as and when assigned by management, not limited to helping with front desk walk-in enquiries when needed.

Job description

Recruit Express Pte Ltd in Singapore is seeking a customer service assistant to field parent and customer enquiries over the phone. You will assist with student enrolment over the phone, providing general details about our programmes to parents and directing leads to our sales team.

You will handle customer feedback promptly and professionally, and perform other duties as assigned by management, including assisting with front desk walk-in enquiries when needed.