Student Management Officer (Pasir Ris)

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD is seeking a disciplined and experienced professional to support discipline and student management in a school setting at Pasir Ris. The role focuses on investigative interviews, detention supervision, and restorative follow-up to maintain a safe learning environment.

Responsibilities include supervising detention, managing attendance and behaviour records, and assisting in in-house suspension support to ensure learning continuity and smooth re-entry to

Qualifications

• Minimum 5 years of working experience in a uniformed service or related discipline management in secondary schools.
• Experience in student management, youth work, or working with youths in a structured setting for behavioural support and restorative work.
• Familiarity with investigation processes, disciplinary procedures, and case management.
• Knowledge of relevant legislation and confidentiality requirements.

Responsibilities

• Assist in conducting preliminary investigations and fact-finding interviews.
• Obtain student and witness statements and compile evidence for incident reports to relevant personnel.
• Close the loop by communicating with parents, staff and students.
• Supervise detention sessions and ensure rules are adhered to during detention.
• Maintain attendance and behavioural records during detention sessions and update defaulters.
• Support learning continuity during suspension and guide students through reflective activities.
• Serve as a visible adult presence in high movement areas during recess and dismissal times.
• Conduct systematic patrols with the Student Management Team during school hours and at canteen during recess.
• Assist in simple peer reconciliation or mediation contexts where necessary.

Skills

Student management

Investigation processes

Disciplinary procedures

Conflict resolution

Job description

Job Scope:

1. Investigative & Case Support
   • Assist in conducting preliminary investigations and fact-finding interviews
   • Obtain student and witness statements where appropriate and compile evidence and prepare structured incident reports to relevant key personnel for directions
   • Closing the loop by communicating with parents, staff and students
2. Detention & Restorative Follow-Up
   • Work with Form teachers to ensure that students report for detention
   • Supervise detention sessions on Tue, Wed and Thu
   • Ensure that detention rules are adhered to during detention sessions
   • Maintain attendance and behavioural records during the detention sessions
   • Update and follow up with any detention defaulters
3. In-House Suspension Support
   • Help establish a structured environment for students serving suspension
   • Support SM team in managing students sent out of class and on internal suspension
   • Support learning continuity during suspension period
   • Guide students through reflective activities to prepare for re-entry to classroom
4. Campus Supervision & Maintain Discipline Tone
   • Serve as visible adult presence in high movement areas during recess times and dismissal time.
   • Conduct systematic patrols with Student Management Team members during: In-School - Recess/ lunch breaks/ lesson transitions & Out-of-School near school vicinity
   • Station at canteen during recess/break times to manage students' behaviours (for e.g., queue cutting)
   • Support proactive discipline strategies
   • Assist in simple peer reconciliation or mediation contexts (where necessary)

Requirements:

• Minimum 5 years of working experience in a uniformed service (e.g. SAF, SPS), law enforcement (e.g. SPF, CNB), or a related discipline management role in secondary schools
• Experience in student management, youth work, or working with youths in a structured setting for behavioural support and restorative work
• Familiarity with investigation processes, disciplinary procedures, and case management
• Knowledge of relevant legislation and regulations, including confidentiality requirements

Working Hours: Mondays to Fridays: 7:30am to 5:00pm, inclusive of 1hr lunch break *Service not required on Saturdays, Sundays, gazetted public holidays.

Contract Period: 9 months (4 January 2027 - 31 May 2027, 1 July 2027 - 31 October 2027)

Location: Pasir Ris

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE