Student Management Support Officer | Bukit Panjang

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 39,000 - 40,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore seeks a dedicated role focused on Student Management within a school environment. You will assist the Discipline team in managing student conduct, conducting house visits with school personnel, and following up with parents.

The role involves supervision of students with in-school suspension and those at risk, with emphasis on restorative practices. Working hours are Mon-Thu 6:45am-4:00pm and Fri 6:45am-3:30pm, with holidays observed.

Qualifications

• Minimum 3 years’ experience in enforcement agencies or a uniformed service background, to provide comprehensive case management and disciplinary support via a restorative practice approach.
• Experience working with young students and the ability to build rapport with them and other school stakeholders.
• Experience in a primary school environment and student management experience will be an advantage.
• Experience working as part of a team and able to maintain work processes.
• Basic ICT skills, with the ability to perform data entry and log case incidents in Microsoft Office.

Responsibilities

• Assist the Discipline team in the overall management of students’ discipline.
• Assist the Discipline team in conducting house visits with school personnel and following up with parents.
• Manage students under in-school suspension, missing students and students experiencing meltdowns.
• Establish structure for suspension through reflection and transition back to class.
• Patrol the school premises to ensure student orderliness, including routine traffic and canteen duties, free play areas and areas outside the school, such as neighbouring blocks and playgrounds.
• Be involved in case management for students identified as at-risk.
• Conduct investigations as part of case management, e.g. taking statements from students and reviewing CCTV footage, and prepare incident reports.
• Conduct spot-checks on students’ general neatness and appearance, including attire and hair.
• Assist the Discipline team in maintaining student discipline during school functions and activities.
• Supervise and engage students with additional needs (SwANs) for selected case support.
• Participate in student management meetings.
• Guide school staff in conducting investigations and managing student incidents and discipline.
• Perform other ad-hoc duties to support the development of at-risk students as assigned.

Skills

Rapport with students

Teamwork

Restorative practice

Data entry

Tools

Microsoft Office

Job description

Job Scope

Student Management

• Assist the Discipline team in the overall management of students’ discipline.

• Assist the Discipline team in conducting house visits with school personnel and following up with parents.

• Manage students under in-school suspension, missing students and students experiencing meltdowns.

• Establish structure for suspension through reflection and transition back to class.

• Patrol the school premises to ensure student orderliness, including routine traffic and canteen duties, free play areas and areas outside the school, such as neighbouring blocks and playgrounds.

• Be involved in case management for students identified as at-risk.

• Conduct investigations as part of case management, e.g. taking statements from students and reviewing CCTV footage, and prepare incident reports.

• Conduct spot-checks on students’ general neatness and appearance, including attire and hair.

• Assist the Discipline team in maintaining student discipline during school functions and activities.

• Supervise and engage students with additional needs (SwANs) for selected case support.

• Participate in student management meetings.

• Guide school staff in conducting investigations and managing student incidents and discipline.

• Perform other ad-hoc duties to support the development of at-risk students as assigned.

Requirements

• Able to prepare clear and accurate incident reports.

• Minimum 3 years’ experience in enforcement agencies or a uniformed service background, to provide comprehensive case management and disciplinary support via a restorative practice approach.

• Experience working with young students and the ability to build rapport with them and other school stakeholders.

• Experience in a primary school environment and student management experience will be an advantage.

• Experience working as part of a team and able to maintain work processes.

• Basic ICT skills, with the ability to perform data entry and log case incidents in Microsoft Office.

Contract Period

• Contract period: 1 January 2027 to 31 December 2027.

• Option to extend: 1 year, from 1 January 2028 to 31 December 2028.

Working Arrangement

• Mondays to Thursdays: 6:45am to 4:00pm, inclusive of a 45-minute lunch break.

• Fridays: 6:45am to 3:30pm, inclusive of a 45-minute lunch break.

• Service is not required on Saturdays, Sundays and gazetted public holidays.

• Service is not required during school holidays, except on days requested by the school.

Location: Bukit Panjang

Salary: $3,500 to $3,600 per month

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING