Student Management Officer (Pasir Ris)

Seacare Manpower Services Pte Ltd; Singapore; On-site; SGD 28,000 - 44,000; Full time

Job summary

Seacare Manpower Services Pte Ltd is recruiting for a Student Management Officer to support school discipline and student well-being in Singapore. You will conduct investigations, gather statements, and compile structured reports for review by the Student Management team.

You will coordinate with Form Teachers, supervise detention sessions, maintain records, and engage with parents and staff to maintain a safe learning environment during term time.

Qualifications

• Minimum GCE 'O' Level qualification or equivalent.
• Experience in student management, youth work or behavioural support in a structured setting.
• Familiarity with investigation processes, disciplinary procedures and case management.
• Knowledge of relevant legislation, regulations and confidentiality requirements.
• Calm and composed when handling challenging student situations.

Responsibilities

• Assist with preliminary investigations, fact-finding interviews and obtaining student or witness statements where appropriate.
• Compile evidence and prepare structured incident reports for review and further direction.
• Communicate and follow up with parents, staff and students on disciplinary matters.
• Coordinate with Form Teachers to ensure students attend scheduled detention sessions.
• Supervise detention sessions on Tuesdays, Wednesdays and Thursdays, ensuring students comply with established rules and procedures.
• Maintain detention attendance and behavioural records, and follow up with students who fail to attend.
• Support the Student Management team in managing students serving in-house suspension and maintaining a structured environment.
• Support students' learning continuity and facilitate reflective activities to prepare them for classroom reintegration.
• Conduct regular patrols and supervise high-traffic areas during recess, lunch breaks, lesson transitions and dismissal.
• Monitor student behaviour in the canteen and surrounding school vicinity, and support proactive discipline measures.
• Assist with peer reconciliation and mediation where necessary.
• Work closely with teachers and the Student Management team to maintain a safe and orderly school environment.
• Perform other related duties as assigned.

Skills

Calm under pressure

Communication skills

Interpersonal skills

Teamwork

Restorative discipline

Education

GCE O-Level or equivalent

Tools

Microsoft Office

Job description

Job Responsibilities

• Assist with preliminary investigations, fact-finding interviews and obtaining student or witness statements where appropriate.
• Compile evidence and prepare structured incident reports for review and further direction.
• Communicate and follow up with parents, staff and students on disciplinary matters.
• Coordinate with Form Teachers to ensure students attend scheduled detention sessions.
• Supervise detention sessions on Tuesdays, Wednesdays and Thursdays, ensuring students comply with established rules and procedures.
• Maintain detention attendance and behavioural records, and follow up with students who fail to attend.
• Support the Student Management team in managing students serving in-house suspension and maintaining a structured environment.
• Support students' learning continuity and facilitate reflective activities to prepare them for classroom reintegration.
• Conduct regular patrols and supervise high-traffic areas during recess, lunch breaks, lesson transitions and dismissal.
• Monitor student behaviour in the canteen and surrounding school vicinity, and support proactive discipline measures.
• Assist with peer reconciliation and mediation where necessary.
• Work closely with teachers and the Student Management team to maintain a safe and orderly school environment.
• Perform other related duties as assigned.

Job Requirements

• Minimum GCE 'O' Level qualification or equivalent.
• At least 5 years of working experience in uniformed services (e.g. SAF or SPS), law enforcement (e.g. SPF or CNB), or a related school discipline management role.
• Experience in student management, youth work or behavioural support in a structured setting.
• Familiarity with investigation processes, disciplinary procedures and case management.
• Knowledge of relevant legislation, regulations and confidentiality requirements.
• Calm and composed when handling challenging student situations.
• Able to adopt a firm yet respectful approach when engaging with students.
• Strong interpersonal and communication skills, with the ability to work effectively with students, staff and parents.
• Able to work independently and collaboratively with the school's Student Management team.
• Committed to restorative discipline practices and student well-being.
• Proficient in basic IT applications for documentation and reporting.

Duration/Working hours:

9 months (4 Jan 2027 - 31 May 2027 and 1 July 2027 - 31 Oct 2027)

8.5 working Hours
Personnel to be deployed at the following hours during the school term:
Mondays to Fridays: 7:30am to 5:00pm, inclusive of 1hr lunch break (8.5 working hours)
Service not required on Saturdays, Sundays, gazetted public holidays.

** We regret to inform only shortlisted candidate will be notified.