Student Support Officer (Bedok Reservoir)

Seacare Manpower Services Pte Ltd; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Seacare Manpower Services Pte Ltd is seeking a Discipline Support Officer to assist with daily student discipline operations at a school in Singapore. The role involves handling latecomers, detention and suspension processes, and conducting investigations.

The ideal candidate will have at least one year of relevant youth work experience, strong communication, and the ability to manage challenging situations with professionalism, plus familiarity with restorative practices.

Qualifications

• Relevant qualification/certification in youth work or related fields is preferred.
• Minimum 1 year of experience in discipline management, case management or behaviour support involving youths.
• Good communication and interpersonal skills.
• Able to handle challenging situations with resilience and professionalism.
• Experience in restorative practices or structured behaviour management is advantageous.

Responsibilities

• Support daily student discipline operations, including latecomers, detention and suspension.
• Conduct student incident investigations and follow up with students and parents.
• Conduct school walkabouts within the school compound and surrounding areas.
• Guide and mentor students with disciplinary and behavioural issues.
• Monitor and track identified students' progress.
• Prepare and maintain incident reports, case documentation and student records.
• Apply appropriate behaviour management and restorative practices.
• Follow school safeguarding, emergency and confidentiality protocols.
• Perform other student management duties as assigned.

Skills

Good communication

Interpersonal skills

Resilience

Handling challenges

Education

Youth work certification/qualification

Job description

Key Responsibilities:

• Support daily student discipline operations, including latecomers, detention and suspension.
• Conduct student incident investigations and follow up with students and parents.
• Conduct school walkabouts within the school compound and surrounding areas.
• Guide and mentor students with disciplinary and behavioural issues.
• Monitor and track identified students' progress.
• Prepare and maintain incident reports, case documentation and student records.
• Apply appropriate behaviour management and restorative practices.
• Follow school safeguarding, emergency and confidentiality protocols.
• Perform other student management duties as assigned.

Requirements:

• Relevant qualification/certification in youth work or related fields is preferred.
• Minimum 1 year of experience in discipline management, case management or behaviour support involving youths.
• Good communication and interpersonal skills.
• Able to handle challenging situations with resilience and professionalism.
• Experience in restorative practices or structured behaviour management is advantageous.

Duration/Working hours:

9 months contract + 10 days (Jan 2027 to Oct 2027)

• Monday to Friday, 7:30am-5:00pm, inclusive of 30-minute lunch break.
• Two days per week may extend to 6:00pm for detention duties.
• No service on weekends, gazetted public holidays, and November & December.
• Working hours may vary according to school requirements.

** We regret to inform only shortlisted candidates will be notified.