0411 Student Management Support Officer/Bukit Panjang MRT

MAXHUNT RESOURCE PTE. LTD.; Singapore; Sur place; SGD 36 000 - 60 000; Plein temps

Résumé du poste

West View Primary School in Singapore is hiring a Security Support Officer to safeguard students and staff during school hours.

Responsibilities include regular patrols, incident reporting, liaising with teachers, and promoting safe, respectful behaviour. Strong English communication and calm, firm judgement are essential.

The 2027 contract runs 4 January to 19 November, Mon–Fri with possible daily-hour adjustments. MAXHUNT RESOURCE PTE. LTD. is the agency handling this assignment.

Qualifications

• Experience in youth work, education, counselling, social services, student welfare or behavioural support preferred.
• Experience in security services (SPF, SAF, SCDF) preferred.
• Strong behaviour-management, conflict-resolution and de-escalation skills.
• Good spoken and written English for communication, incident reports and record‑keeping.
• Ability to undertake regular patrols, prolonged standing/walking and student supervision safely.
• Ability to work independently and collaboratively, maintain confidentiality.

Responsabilités

• Assist with preliminary investigations and fact-finding interviews; review evidence and document statements.
• Prepare incident reports and maintain case records; analyse disciplinary trends.
• Liaise with the Student Management Committee and Form Teachers on investigation outcomes and follow-up.
• Supervise in-school/after-school detention, suspension, corrective work and restorative activities; ensure academic work is completed.
• Patrol school premises and vicinity during transitions; report safety or behavioural concerns promptly.
• Build rapport and identify students needing guidance; intervene early to prevent disputes.
• Promote accountability and respectful relationships through empathetic engagement.

Connaissances

Behaviour management

Conflict resolution

De-escalation

Empathy

English proficiency

Patrolling

Student supervision

Description du poste

Name of Authority: West View Primary School

Contract Period: 4 January 2027 to 19 November 2027.

Personnel to be deployed at the following hours:

• Mon-Fri: 7:00am to 4:00pm or 8:00am to 5:00pm, depending on school needs, inclusive of a one‑hour lunch break.
• The school may adjust daily hours with at least one week's advance notice.
• Service not required on Saturdays, Sundays and gazetted public holidays.

Estimated service periods: Term 1, 4 January-12 March; Term 2, 22 March-28 May; Term 3, 28 June-3 September; Term 4, 13 September-19 November 2027.

Requirements:

• Experience in youth work, education, counselling, social services, student welfare or behavioural support is highly preferred.
• Experience in security services, such as SPF, SAF or SCDF, is highly preferred.
• Strong behaviour-management, conflict-resolution and de-escalation skills; a calm, firm, fair and empathetic approach to students.
• Good spoken and written English for communication, accurate incident reports and record‑keeping.
• Ability to undertake regular patrols, prolonged standing/walking and active student supervision safely.
• Ability to work independently and collaboratively, exercise sound judgement and maintain confidentiality.

Job Scopes:

1. Assist with preliminary investigations and fact‑finding interviews; review authorised evidence, including CCTV, and document student/witness statements.
2. Prepare incident reports and maintain case records; analyse disciplinary trends and update the HOD Student Management.
3. Liaise with the Student Management Committee and Form Teachers on investigation outcomes, follow‑up and case closure.
4. Supervise in‑school/after‑school detention, suspension, corrective work and restorative activities; ensure students engage in assigned academic work and reflect on their behaviour.
5. Patrol school premises and the vicinity as directed, especially during lesson transitions, recess and dismissal; reinforce routines and report safety or behavioural concerns promptly.
6. Build rapport, identify students needing guidance, refer concerns and intervene early to prevent or de‑escalate disputes.
7. Promote accountability, positive behaviour and respectful teacher‑student relationships through consistent and empathetic engagement.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322

Cynthia Lai | Registration No: R25146301