Student Management Aide - Ang Mo Kio

GAIN EMPLOYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

GAIN EMPLOYMENT SERVICES PTE. LTD. seeks a dedicated professional to support primary students with discipline and well-being in a Singapore school.

The role involves supervising conduct, assisting teachers, and providing basic counselling to pupils within a structured, confidential setting. The successful candidate will collaborate with parents, staff and the community to promote safe, positive behaviour and follow up on incidents with appropriate actions, including administration tasks when

Qualifications

• Diploma or degree in social work, counselling or related field.
• At least two years of experience in social work or counselling.
• Ability to collaborate with parents, school staff and the community to support student well-being.
• Ability to provide basic counselling and social-emotional support to primary school students.
• Ability to work with diverse student populations and maintain confidentiality at all times.
• Collaborate with teaching staff and perform basic administrative functions in support of student management.
• Possession of relevant certification, training or experience in counselling, youth work, child development, mentoring, social-emotional learning, restorative practices or behaviour management.

Responsibilities

• Support teachers in maintaining a safe, orderly school environment during arrival, recess, dismissal and curriculum time.
• Monitor student behaviour and provide guidance to help students make better choices.
• Conduct patrols around the school premises after dismissal as needed.
• Attend to students involved in disciplinary incidents and follow up with appropriate actions.
• Maintain confidential records of incidents, concerns and follow-up actions.
• Prepare simple reports and updates for teachers and school leaders.

Skills

Counselling

Behaviour management

Record keeping

Education

Diploma or degree in social work or counselling

Job description

Contract Period:

From 01 Jan 2027 to 30 Nov 2027 (excluding 1 June 2027to 30 June 2027). Total 10 months with an option to extend the contract for another year.

Working hours:

• Mondays to Fridays: 9.00am to 2.30pm, inclusive of 30-minute lunch break
• Services are not required on Saturdays, Sundays, gazetted public holidays as well as in the months of June and December.

Scope of Services:

1. Student Discipline and Behaviour Management
   • Support teachers in maintaining a safe, orderly and positive school environment.
   • Monitor student behaviour during arrival, recess, dismissal and/or other school activities during curriculum time or in the afternoons.
   • Conduct patrols in the immediate local neighbourhood of the school after dismissal.
   • Attend to students involved in disciplinary incidents, such as conflicts, fights, inappropriate behaviour and breaches of school rules
   • Help students calm down, reflect on their actions and make better choices.
   • Follow up with students who require closer monitoring and guidance
   • Support the implementation of disciplinary measures as directed by the school.
2. Management of Student Incidents
   • Respond promptly to student incidents and provide immediate assistance
   • Help to establish the facts of incidents by speaking with students and gathering relevant information.
   • Record incidents accurately and report them to the relevant school personnel.
   • Assist in following up on disciplinary cases.
   • Monitor students after incidents to support positive behaviour and prevent repeated problems
   • Refer serious or sensitive cases promptly to the appropriate school personnel.
3. Supervision of Students Undergoing Disciplinary Consequences
   • Supervise students serving disciplinary consequences, ensuring that they follow instructions and complete assigned tasks.
   • Maintain a safe, orderly and structured environment during the period of supervision.
   • Monitor students’ behaviour and ensure compliance with school rules and expectations.
   • Attend to students’ immediate needs and manage minor behavioural issues that arise during supervision
   • Keep accurate records of students’ attendance, behaviour and completion of assigned tasks.
   • Provide timely updates to teachers, Year Heads and Student Management Heads on students’ behaviour and any concerns requiring follow-up.
4. Administrative and Operational Support
   • Maintain accurate and confidential records of student incidents, behavioural concerns and follow-up actions.
   • Assist in tracking students who require regular monitoring.
   • Prepare simple reports and updates for teachers and school leaders.
   • Carry out other student management duties assigned by the school.

Qualifications and experience:

• A relevant diploma or degree in social work, counselling, or a related field; and
• At least two (2) years of experience in social work, counselling, or a related discipline.
• Ability to work collaboratively with parents, school staff, and the wider community to support student well-being;
• Ability to provide basic counselling and social-emotional support to primary school students;
• Ability to work effectively with diverse student populations, exercise sound judgement in challenging situations, and maintain strict confidentiality at all times;
• Ability to collaborate closely with teaching staff and perform basic administrative functions in support of student management; and
• Possession of relevant certification, training, or professional experience in one or more of the following areas: counselling support, youth work, child development, mentoring, social-emotional learning, restorative practices, or behaviour management.