Student Management Aide

HORIZON GLOBAL SERVICES PTE. LTD.; Singapore; On-site; SGD 21,000 - 26,000; Full time

Job summary

HORIZON GLOBAL SERVICES PTE. LTD. in Singapore is seeking a responsible Student Management Aide to support Jing Shan Primary School in maintaining a safe, disciplined and positive learning environment.

The role involves assisting teachers and the Student Development Team in managing student behaviour and supervising activities. The successful candidate will handle disciplinary incidents, provide basic social-emotional support, monitor attendance and maintain confidential student records.

Qualifications

• Diploma or Degree in Social Work, Counselling or a related field preferred.
• Minimum 2 years of relevant experience preferred.
• Experience with primary school students is an advantage.
• Certifications in counselling or youth work are advantageous.

Responsibilities

• Monitor student behaviour during arrival, recess, dismissal and activities; support a safe learning environment.
• Attend to student conflicts and guide positive behavioural choices; follow up as needed.
• Respond to incidents; gather information and report to school staff; follow up on cases.
• Supervise students under disciplinary consequences; maintain a structured environment.
• Maintain confidential student records and prepare basic reports for teachers and school leaders.

Skills

Communication

Counselling basics

Behaviour management

Patience & firmness

Calm under pressure

Observation & reporting

Collaboration with staff

Integrity & confidentiality

Education

Diploma/Degree in Social Work or Counselling

Job description

Work Location: Jing Shan Primary School, Singapore

Contract Period: 01 January 2027 - 30 November 2027 (excluding June 2027)

Working Days: Monday to Friday

Working Hours: 9:00 AM - 2:30 PM (30-minute lunch break)

Job Summary

We are looking for a responsible, patient and caring Student Management Aide (SMA) to support the school in maintaining a safe, disciplined and positive learning environment. The successful candidate will assist teachers and the Student Development Team in managing student behaviour, handling disciplinary incidents, supervising students and providing basic behavioural and social-emotional support.

Key Responsibilities

• Student Discipline & Behaviour Management: Monitor student behaviour during arrival, recess, dismissal and school activities. Support teachers in maintaining a safe and orderly school environment. Conduct patrols in the immediate neighbourhood after school dismissal. Attend to student conflicts, fights and inappropriate behaviour. Guide students to understand their actions and make positive behavioural choices. Follow up with students requiring additional monitoring and guidance.
• Student Incident Management: Respond promptly to student-related incidents. Gather relevant information by speaking with students involved. Record incidents accurately and report them to the relevant school personnel. Assist in following up on disciplinary cases. Monitor students after incidents to prevent repeated behavioural issues. Escalate serious or sensitive matters to authorised school staff.
• Student Supervision: Supervise students undergoing disciplinary consequences. Ensure students follow instructions and complete assigned tasks. Maintain a safe, structured and disciplined environment. Monitor student attendance and behaviour. Provide regular updates to teachers and school management.
• Administrative Support: Maintain accurate and confidential student records. Track students requiring regular behavioural monitoring. Prepare basic reports and updates for teachers and school leaders. Perform other student management duties assigned by the school.

Qualifications & Experience

• Diploma or Degree in Social Work, Counselling or a related field preferred.
• Minimum 2 years of relevant experience in social work, counselling or a related discipline preferred.
• Experience working with primary school students, children or youths will be an advantage.
• Relevant certifications or training in counselling support, youth work, child development, mentoring or behaviour management will be an advantage.

Required Skills & Competencies

• Good communication and interpersonal skills.
• Ability to provide basic counselling and social-emotional support.
• Strong student behaviour and conflict management skills.
• Patient, approachable and firm when handling students.
• Ability to remain calm and exercise sound judgement in challenging situations.
• Good observation, reporting and administrative skills.
• Ability to work collaboratively with teachers, parents and school personnel.
• Strong sense of responsibility, integrity and confidentiality.

Personal Attributes

• Caring, patient and responsible.
• Firm but respectful when guiding students.
• Proactive and observant.
• Reliable in handling assigned responsibilities.
• Able to work effectively in a school environment.