Student Engagement & Well-Being Specialist

PRIMESTAFF MANAGEMENT SERVICES PTE LTD; Singapore; Sur place; SGD 26 000 - 46 000; Plein temps

Résumé du poste

PRIMESTAFF Management Services Pte Ltd is seeking a School Support Officer to build positive relationships with students, guide those needing support and help with follow-up.

You will de-escalate conduct incidents, observe interactions, report concerns promptly to school staff, and maintain accurate records. The role involves liaising with parents and supporting the school during events and on select Saturdays or holidays.

Qualifications

• Engage effectively with children/youths and build professional relationships
• Strong interpersonal, communication and stakeholder-management skills
• Good observation and judgement to recognise concerns
• Ability to manage challenging/sensitive situations calmly
• Discretion with confidential information
• Document observations clearly for follow-up
• Collaborate with students, parents, school staff
• Maturity, patience, resilience and adaptability
• Suitability to work in a school environment

Responsabilités

• Building positive relationships with students and providing guidance and follow-up
• Helping manage student conduct or behavioural incidents, including de-escalation, conflict resolution and restorative follow-up
• Supervising students, observing interactions and behaviour, and promptly reporting concerns to designated school staff
• Supporting student case follow-up with school personnel and, when directed, liaising with parents or guardians
• Keeping timely and accurate records of incidents, observations, interventions and follow-up
• Keeping up with relevant youth, behavioural and online trends and raising possible implications for student conduct, safety and well-being
• Carrying out other related student-management duties assigned by the school

Connaissances

Interpersonal skills

Communication

Stakeholder management

Observation and judgement

Calm under pressure

Discretion

Documentation

Collaboration

Maturity and resilience

Adaptability

Professional boundaries

Relationship building with youths

Formation

Diploma / Bachelor’s Degree or equivalent

Description du poste

PRIMESTAFF Management Services Pte Ltd is seeking a School Support Officer to build positive relationships with students, guide those needing support and help with follow-up.

You will de-escalate conduct incidents, observe interactions, report concerns promptly to school staff, and maintain accurate records. The role involves liaising with parents and supporting the school during events and on select Saturdays or holidays.