Student Engagement & Well-Being Coordinator

ALBEDO DESIGN PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

Tampines North Primary School is seeking a dedicated staff member to support student conduct and well-being, supervise interactions, and coordinate cases with school staff and families. You will document incidents and observations, escalating concerns as required while maintaining strict confidentiality.

Effective communication, patience and a balanced approach to authority are essential as you contribute to a safe, supportive school environment and respond to dynamic student needs within the

Qualifications

• A recognised Diploma, Bachelor's Degree or equivalent qualification in a relevant discipline.
• Experience in education, youth work, community services or other people-facing roles is advantageous.
• Ability to engage children or youths constructively while maintaining professional boundaries.
• Strong communication, interpersonal and stakeholder-management skills.
• Ability to recognise concerns requiring intervention or escalation and manage sensitive situations calmly and professionally.
• Sound judgement, objectivity and discretion when handling student matters and confidential information.
• Ability to document observations clearly and collaborate with students, parents, school staff and other stakeholders.
• Patience, resilience and adaptability with the ability to balance approachability and authority when supporting student conduct and well-being.

Responsibilities

• Build positive relationships with students and provide timely guidance and follow-up to those requiring additional support.
• Assist with student conduct and behavioural incidents, including de-escalation, conflict resolution and restorative follow-up under school procedures.
• Supervise students, observe interactions and behavioural patterns, and report emerging safety or well-being concerns promptly.
• Coordinate student cases with school staff and relevant stakeholders, including contacting parents or guardians as directed.
• Maintain accurate, timely records of incidents, observations, interventions and follow-up actions.
• Keep abreast of youth, behavioural and online trends and highlight implications for student conduct, safety and well-being.
• Safeguard confidential student, family and school information; follow school policies, reporting protocols and professional boundaries.
• Undertake other student-management duties as assigned and adapt to the school calendar, student needs and operational priorities.

Skills

Communication skills

Interpersonal skills

Stakeholder management

Professional boundaries

Observation & documentation

Education

Diploma or Bachelor's degree

Job description

Tampines North Primary School is seeking a dedicated staff member to support student conduct and well-being, supervise interactions, and coordinate cases with school staff and families. You will document incidents and observations, escalating concerns as required while maintaining strict confidentiality.

Effective communication, patience and a balanced approach to authority are essential as you contribute to a safe, supportive school environment and respond to dynamic student needs within the