Strategic Underwriting & Case Allocation Expert

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 25,000 - 42,000; Full time

Job summary

Recruit Express Pte Ltd (Healthcare & Life Science) in Singapore is seeking a specialist to strategically allocate cases and support underwriting workflows. The role focuses on balanced workload distribution, stakeholder communication, and rigorous adherence to service standards.

The ideal candidate holds a Diploma/Degree, with insurance underwriting experience considered an asset. Join a dedicated healthcare recruitment expert delivering reliable, compliant service to internal and external

Qualifications

• Min. Diploma/ Degree in any relevant field.
• Any insurance underwriting experience will be an added advantage.

Responsibilities

• Strategic allocation of cases, considering factors such as case complexity, workload, and stakeholder expertise.
• Ensure the smooth and equitable distribution of cases to stakeholders, optimizing workloads for efficient case clearance.
• Collaborate with stakeholders, including team leads, to understand their needs and preference for case allocation, and communicates allocation decision effectively.
• Handling administrative tasks (eg: distribution of cases, monthly audit checking) assigned by team leads while ensuring service standards and quality checks are consistently met.
• Performing underwriting profiling for new business cases to support consistent risk assessment and improve underwriting processing efficiency.
• Supporting underwriting-related projects, including attending meetings, planning, and ensuring timely delivery of project milestones.
• Working with cross-functional teams to provide timely support and services to internal & external customers and ensure that underwriting process are accurate and compliant to internal policy and regulatory requirements.
• Provide ongoing support to stakeholders, responding promptly to their requests and addressing any issues or concerns.
• Regular analyze case allocation data to identify trends and opportunities for improvement and make recommendations.
• Provide timely support and services to internal & external customers to meet the target service level agreement (SLA)

Education

Diploma/ Degree in any field

Job description

Recruit Express Pte Ltd (Healthcare & Life Science) in Singapore is seeking a specialist to strategically allocate cases and support underwriting workflows. The role focuses on balanced workload distribution, stakeholder communication, and rigorous adherence to service standards.

The ideal candidate holds a Diploma/Degree, with insurance underwriting experience considered an asset. Join a dedicated healthcare recruitment expert delivering reliable, compliant service to internal and external