Entry-Level Underwriting & Case Allocation Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 56,000 - 89,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore seeks a proactive Case Allocation Specialist to strategically allocate underwriting cases, balancing complexity and workload. You will collaborate with team leads and stakeholders, handle administrative tasks, and support underwriting processing to ensure compliance and timely delivery.

The role involves analyzing allocation data to identify trends and improve efficiency while maintaining service standards.

Responsibilities

• Strategic allocation of cases considering case complexity, workload, and stakeholder expertise.
• Ensure equitable distribution of cases to stakeholders, optimizing workloads for efficient case clearance.
• Collaborate with team leads and stakeholders to understand needs and communicate allocation decisions effectively.
• Handle administrative tasks such as distribution of cases and monthly audit checks while ensuring service standards and quality checks.
• Perform underwriting profiling for new business cases to support consistent risk assessment and improve processing efficiency.
• Support underwriting-related projects, including meetings, planning, and timely delivery of milestones.
• Work with cross-functional teams to provide timely support to internal & external customers and ensure underwriting processes are accurate and compliant.
• Provide ongoing support to stakeholders, addressing requests and resolving issues promptly.
• Regularly analyze case allocation data to identify trends and opportunities for improvement and make recommendations.
• Provide timely support to meet target service levels (SLA) for internal & external customers.

Job description

RECRUIT EXPRESS PTE LTD in Singapore seeks a proactive Case Allocation Specialist to strategically allocate underwriting cases, balancing complexity and workload. You will collaborate with team leads and stakeholders, handle administrative tasks, and support underwriting processing to ensure compliance and timely delivery.

The role involves analyzing allocation data to identify trends and improve efficiency while maintaining service standards.