Strategic Supply Chain & Fulfilment Lead

Birds-of-Paradis; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Birds of Paradise is Singapore's only Michelin-recognised gelato boutique, dedicated to quality and craft. The Supply Chain & Fulfilment Executive ensures daily operations, from procurement and inbound stock to warehouse organisation and outbound fulfilment to boutiques and events.

This role emphasizes customer-experience in supply chain, with hands-on responsibilities and opportunities to streamline processes and improve accuracy, speed, and cost efficiency across the network.

Qualifications

• Diploma in Supply Chain Management, Logistics, Business or related field
• 2–4 years of relevant experience in logistics, supply chain, or warehouse operations
• Proficiency in Microsoft Office and Google Workplace
• Experience with an Inventory Management System
• Familiarity with food safety requirements (Halal, HACCP) is an advantage but not required

Responsibilities

• Source, evaluate and onboard suppliers for raw ingredients, packaging and consumables.
• Raise purchase orders and coordinate timely delivery of incoming inventory.
• Monitor supply risks including pricing, lead times, shortages and delivery terms.
• Receive and verify incoming deliveries against purchase orders and delivery orders.
• Track order history, usage and future stock requirements.
• Maintain a clean, organised and safe warehouse in accordance with company SOPs and food safety requirements.
• Ensure proper labelling, storage and stock rotation based on FIFO/FEFO principles.
• Monitor stock levels across the warehouse and boutiques to support replenishment planning.
• Coordinate with Production to ensure sufficient raw materials are available for production schedules.
• Conduct regular stock counts, investigate variances and support corrective actions.
• Coordinate stock fulfilment and deliveries to boutiques.
• Support fulfilment for eCommerce, events, catering, campaigns and corporate orders.
• Pick, pack and process customer and boutique orders accurately and on schedule.
• Coordinate drivers and third-party logistics providers to ensure timely deliveries.
• Manage delivery issues, returns and customer enquiries promptly and professionally.
• Develop and maintain SOPs, checklists and workflows for supply chain and fulfilment operations.
• Track operational data and identify bottlenecks, wastage and improvement opportunities.
• Support improvements in operational speed, accuracy and cost efficiency.
• Monitor and report relevant KPI and OKR progress.
• Support cross-border logistics processes as the company expands overseas.

Skills

Physical fitness

Communication skills

Accountability

Take ownership

Education

Diploma in Supply Chain Management, Logistics, Business or related field

Tools

Microsoft Office

Google Workplace

Inventory Management System

Job description

Birds of Paradise is Singapore's only Michelin-recognised gelato boutique, dedicated to quality and craft. The Supply Chain & Fulfilment Executive ensures daily operations, from procurement and inbound stock to warehouse organisation and outbound fulfilment to boutiques and events.

This role emphasizes customer-experience in supply chain, with hands-on responsibilities and opportunities to streamline processes and improve accuracy, speed, and cost efficiency across the network.