Gelato Boutique Service Specialist — Customer Experience

Birds of Paradise; Singapore; On-site; SGD 20,000 - 29,000; Full time

Job summary

Birds of Paradise is seeking a Service Crew member for our Singapore gelato boutique. You will work closely with the Boutique Supervisor to deliver delightful customer experiences and uphold our brand standards. This role includes opening, closing, scooping, cashiering, and maintaining hygiene while engaging warmly with guests.

We value adaptability, teamwork, and a professional approach. Flexible with full-time, short-term contract, and part-time options, including weekends and public holidays,

Qualifications

• Diploma or higher required.
• Proficient with Microsoft Office (Excel, Word) and Google Sheets/Docs.
• Some relevant working experience preferred.

Responsibilities

• Open and close the boutique on time with accuracy.
• Scooping ice cream and cashiering.
• Greet customers with warmth and engage them tactfully.
• Prepare complementary products and maintain hygiene.
• Provide high level of cleanliness and sanitation.

Skills

customer-centric

communication

team player

professionalism

problem-solving

adaptability

self-awareness

brand ambassador

Education

Diploma or higher

Tools

Microsoft Office

Google Suites

Job description

Birds of Paradise is seeking a Service Crew member for our Singapore gelato boutique. You will work closely with the Boutique Supervisor to deliver delightful customer experiences and uphold our brand standards. This role includes opening, closing, scooping, cashiering, and maintaining hygiene while engaging warmly with guests.

We value adaptability, teamwork, and a professional approach. Flexible with full-time, short-term contract, and part-time options, including weekends and public holidays,