Strategic Sales & Relationship Coordinator

Park-Ohio Holdings Corp.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Supply Technologies in Singapore is seeking a sales-focused professional to develop long-term relationships with customers and oversee sales. You will respond to queries, satisfy customer needs and aspire to deliver a positive experience. Strong communication and negotiation skills are essential.

You will grow the business by building durable relationships with key customers, upselling, and delivering high standards of service, with a focus on profitability and customer satisfaction.

Qualifications

• Experience in key account management or B2B sales.
• Strong communication and negotiation skills.
• Customer service oriented with a focus on results.

Responsibilities

• Establish good working relationships with key customers
• Understand and maintain contact details with customers
• Support business reviews with customers
• Regular telephone/Teams calls with customers
• Establish and maintain customer price updates & price file management
• Conduct regular reviews of customer margin to maintain profitability
• Manage and review critical part list for internal and external communications
• Part number creation
• Obtain up to date forecast information for key customers
• Process customer orders and ensure orders are progressed to support requirements
• Advise customer delivery dates on their Purchase Orders
• Analysis of customer schedules to ensure stock availability
• Support customer returns and raise credits as required
• Processing certification for spot orders
• Customer declarations (export) and creation of commercial invoices
• Creation and management of customer kits
• Creation of works orders for parts to be sent to platers, liaising with warehouse for despatch/receipt
• Liaising with warehouse to ensure orders are despatched on time to your customers
• Support AR department when needed to ensure outstanding invoices are paid

Skills

Relationship management

Negotiation

Communication

Sales

Customer service

Tools

Excel

Microsoft Office

Job description

Supply Technologies in Singapore is seeking a sales-focused professional to develop long-term relationships with customers and oversee sales. You will respond to queries, satisfy customer needs and aspire to deliver a positive experience. Strong communication and negotiation skills are essential.

You will grow the business by building durable relationships with key customers, upselling, and delivering high standards of service, with a focus on profitability and customer satisfaction.