Strategic Operations Manager: Policy, Contracts & Insights

Land Transport Authority (LTA) Singapore; Singapore; On-site; SGD 90,000 - 140,000; Full time

Job summary

Land Transport Authority Singapore is seeking a Manager, Operations Command Center, to oversee strategic operations and contracts. The role focuses on leading policy development, supervising cross-functional teams, and guiding data‑driven decisions that improve efficiency and performance across the Operations Command Center.

The successful candidate will coordinate with divisions, manage contracts lifecycle, and develop governance frameworks to maximize value while ensuring compliance with

Qualifications

• Experience in developing operational policies and procedures.
• Strong data analysis to inform operational strategy.
• Ability to collaborate across divisions and manage cross‑functional projects.

Responsibilities

• Lead development and analysis of operations policies and procedures.
• Analyze operational data to identify trends and guide strategy.
• Provide strategic guidance to teams and ensure alignment with goals.
• Coordinate cross‑functional initiatives to align operational plans with business objectives.
• Prepare reports illustrating trends, costs, and trade‑offs for stakeholders.
• Monitor policy implementation and performance for continuous improvement.
• Support inter‑agency coordination and ensure smooth collaboration across parties.
• Oversee contracts management strategies and governance for value delivery.

Skills

Leadership

Analytical

Policy development

Cross‑functional work

Data analysis

Communication

Strategic thinking

Problem solving

Project management

Stakeholder management

Job description

Land Transport Authority Singapore is seeking a Manager, Operations Command Center, to oversee strategic operations and contracts. The role focuses on leading policy development, supervising cross-functional teams, and guiding data‑driven decisions that improve efficiency and performance across the Operations Command Center.

The successful candidate will coordinate with divisions, manage contracts lifecycle, and develop governance frameworks to maximize value while ensuring compliance with