Strategic Onboarding & Growth Advisor

Google; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Google Singapore seeks a Customer Solutions professional to onboard new SMB clients to our digital advertising platform and guide them toward long-term success. You will manage a six-month portfolio, deliver onboarding goals, and collaborate with cross-functional teams to ensure smooth handovers.

The role emphasizes consultative selling, strategic guidance, and building trusted client relationships to maximize ROI.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in advertising, consultative sales, business development, or management consulting.
• Ability to communicate in English and Vietnamese fluently to engage with clients in the region.

Responsibilities

• Manage a new customer portfolio for six months to set them up for long-term success with their digital advertising journey.
• Deliver against assigned customer goals while prioritizing and delivering an outstanding onboarding experience.
• Work cross-functionally with sales, product, and program teams to deliver seamless customer handovers.
• Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
• Provide strategic advice to help our advertisers get the best return on their investment by working closely with them in a consultative role.

Skills

English language proficiency

Vietnamese language proficiency

Education

Bachelor's degree or equivalent

Job description

Google Singapore seeks a Customer Solutions professional to onboard new SMB clients to our digital advertising platform and guide them toward long-term success. You will manage a six-month portfolio, deliver onboarding goals, and collaborate with cross-functional teams to ensure smooth handovers.

The role emphasizes consultative selling, strategic guidance, and building trusted client relationships to maximize ROI.