Strategic Logistics Accounts Manager

AVA GLOBAL MAINTENANCE SERVICES PTE. LTD.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

AVA GLOBAL MAINTENANCE SERVICES PTE. LTD. in Singapore seeks a strategic Key Account Manager to act as exclusive liaison for designated high-value clients, cultivating long-term partnerships and driving revenue.

You will analyze clients' supply chain objectives, design cost-effective logistics solutions, and lead quarterly reviews to ensure KPI targets are met. The role emphasizes negotiation, enterprise relationship building, and upsell of freight, warehousing, and customs services.

Qualifications

• Diploma or Degree in Business, Marketing or a related field or equivalent practical experience.
• Minimum 3 years solid hands-on experience in sales, business development or key account management within logistics & supply chain sector.
• Prior experience handling accounts or projects within the facade, architectural, or building materials industry is highly preferred.
• Candidates with a demonstrated portfolio of enterprise logistics clients or verificable key account relationships are advantageous
• Outstanding interpersonal communication and negotiation competency; capable of delivering professional proposals and persuading corporate procurement executives to close deals.
• Target-oriented with sharp commercial insight; consistent track record of hitting or outperforming annual sales & revenue quotas, skilled in sales funnel management and data-driven performance analysis.
• Able to manage competing priorities, tight deadlines and complex logistics escalations effectively, adept at troubleshooting urgent deadlines and complicated logistics exceptions efficiently.

Responsibilities

• Act as the exclusive primary liaison for designated strategic key clients, cultivate and sustain stable, long-term high-value cooperative partnerships.
• Dig into clients' core business objectives, bottlenecks across supply chain operations and customized logistics demands, jointly design targeted, cost-effective logistics solutions matching their operational needs.
• Organize periodic account performance audits and Quarterly Business Reviews (QBRs), track agreed KPI service standards and resolve existing issues timely to safeguard consistent client satisfaction.
• Formulate and implement customized strategic account development roadmaps, tap incremental business potential to drive upsell & cross-sell of full-spectrum services including freight forwarding, warehousing, domestic distribution and customs brokerage.
• Take full ownership of contract renewal, commercial pricing negotiation and rate formulation, lock in recurring revenue and continuously optimize gross profit margins.
• Keep close track of industry dynamics and rival market moves, proactively scout, develop and convert high-potential enterprise customers to expand client portfolio.

Skills

Strategic account management

Sales & negotiation

Client relationship management

Logistics & supply chain knowledge

Data-driven performance analysis

Sales funnel management

Cross-functional collaboration

Education

Diploma or Degree in Business or Marketing

Job description

AVA GLOBAL MAINTENANCE SERVICES PTE. LTD. in Singapore seeks a strategic Key Account Manager to act as exclusive liaison for designated high-value clients, cultivating long-term partnerships and driving revenue.

You will analyze clients' supply chain objectives, design cost-effective logistics solutions, and lead quarterly reviews to ensure KPI targets are met. The role emphasizes negotiation, enterprise relationship building, and upsell of freight, warehousing, and customs services.