Strategic Key Account Leader - Growth & Negotiations

Singapore Post Ltd; Singapore; On-site; SGD 84,000 - 180,000; Full time

Job summary

Singapore Post Ltd is seeking a seasoned Key Account Manager in Singapore to act as the primary contact for major clients in the logistics sector. You will drive growth by leading negotiations, aligning objectives with commercial goals, and building strong client relationships.

You will collaborate with internal teams, analyze data for performance insights, and adapt to evolving customer needs to sustain long-term partnerships.

Qualifications

• 4-6 years of experience in key account management or related field.
• Experience in logistics industry preferred.
• Strong negotiation and communication skills.

Responsibilities

• Act as the primary point of contact for assigned accounts.
• Lead commercial negotiations based on aligned positions.
• Build confidence with accounts by communicating delivered value through reviews (WBR/MBR/QBR).
• Ensure business objectives align with commercial goals and account needs.
• Collaborate with cross-functional teams to meet current and future customer needs.
• Extract and analyze data to track performance and identify improvement areas.
• Understand customers' decision processes to inform business objectives.

Skills

Negotiation skills

Communication skills

Analytical skills

Relationship building

Cross-functional collaboration

Education

Tertiary education

Job description

Singapore Post Ltd is seeking a seasoned Key Account Manager in Singapore to act as the primary contact for major clients in the logistics sector. You will drive growth by leading negotiations, aligning objectives with commercial goals, and building strong client relationships.

You will collaborate with internal teams, analyze data for performance insights, and adapt to evolving customer needs to sustain long-term partnerships.