Strategic Key Account Solutions Lead, Retail & E-commerce

TikTok Pte. Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

TikTok Pte. Ltd. is seeking a client solutions-focused professional to drive growth for brands on its global platform. You will consult with advertisers, manage post-sale relationships, and craft strategies that tie marketing objectives to measurable business outcomes across markets.

The role requires strong analytics, digital marketing knowledge, and the ability to educate clients on TikTok advertising solutions. A collaborative, high-impact mindset will thrive in this fast-paced environment.

Qualifications

• Experience in account management or client services within digital marketing.
• Strong understanding of digital media, platforms, and advertising KPIs.
• Experience managing branding and performance advertisers across multiple markets.
• Analytical, detail-oriented problem-solver with data-driven mindset.

Responsibilities

• Manage and grow post-sale relationships with brands and their agency teams.
• Provide consultative guidance to align marketing objectives with TikTok solutions.
• Review campaigns, monitor performance, and suggest optimizations.
• Collaborate cross-functionally with product, marketing, and sales teams.
• Track revenue attainment and contribute to account growth and strategy.
• Educate clients on TikTok Shop, measurement, and ad solutions.

Skills

Account management

Digital marketing

Advertising KPIs

Digital media platforms

Client services

Tools

Excel

Dashboarding

Job description

TikTok Pte. Ltd. is seeking a client solutions-focused professional to drive growth for brands on its global platform. You will consult with advertisers, manage post-sale relationships, and craft strategies that tie marketing objectives to measurable business outcomes across markets.

The role requires strong analytics, digital marketing knowledge, and the ability to educate clients on TikTok advertising solutions. A collaborative, high-impact mindset will thrive in this fast-paced environment.