Client Partner-CPG, Singapore

TikTok Pte. Ltd.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

TikTok Pte. Ltd. in Singapore is seeking a Client Partner to drive revenue growth for TikTok's Global Business Solutions team.

You will cultivate strategic relationships with enterprise advertisers, advise on TikTok media products, and lead end-to-end campaigns from planning to execution. The role requires strong sales acumen, ability to influence at senior levels, and collaboration with product, marketing, legal, and solutions engineering to deliver measurable business outcomes.

Qualifications

• 5+ years in Sales / Media / Digital Marketing.
• Deep understanding of digital ad metrics.
• Experience influencing cross-functional teams.
• Ability to drive conversations with senior leaders.

Responsibilities

• Provide consultative, solutions-focused advisory and client servicing.
• Independently drive and scale revenue from advertisers.
• Build strong relationships with working level and C-level stakeholders.
• Collaborate with product, marketing, legal, and solutions teams to deliver value.
• Lead account planning to align resources and maximize opportunities.
• Brainstorm and implement advertising solutions on TikTok media products.
• Manage end-to-end campaigns from planning to execution.
• Create data-driven presentations and insights for clients and internal teams.

Skills

Sales & business development

Digital marketing

Ad metrics

Cross-functional collaboration

C-level communication

Job description

Responsibilities

About the team The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business. Our teams include Sales, Marketing, Operation, Account Managers, Agency and partnerships, and Marketing Science.

GBS is a dynamic, entrepreneurial, and ambitious client group. The Client Partner is responsible for hitting revenue goals, building relationships with key enterprise accounts and helping clients drive business results on TikTok through product consultation, education, and support. Success as a Client Partner requires strong sales skills, business acumen, effective collaboration, problem-solving skills, attention to detail, and the ability to thrive in a fast-paced and changing environment.

Responsibilities Strategic Client Relationship Management

• Provide consultative, solutions-focused advice and quality client servicing
• Independently drive and scale revenue from advertisers
• Establish and manage strong client relationships with both working level and senior client stakeholders and ability to influence at the C-level
• Lead collaboration with external clients and internal stakeholders across product, marketing, legal, solutions engineering and client solutions to provide outsized value to clients
• Lead account planning process that aligns brand and TikTok resources to maximize opportunities

Product Management

• Brainstorm, identify, and implement advertising solutions on TikTok media products to deliver measurable results for clients
• Serve as a strategic TikTok product consultant for clients, with the ability to spearhead client education on TikTok media products or properties and leverage different solutions creatively to unlock business outcomes for clients
• Analyze data and create actionable insights for clients and internal cross-functional teams

Campaign Planning and Management

• Facilitate clients' ad campaigns from start to finish
• Manage internal account operations including account set up etc.
• Plan and build compelling storylines and data-driven presentations that are customized to clients' business and problems
• Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues

Qualifications

Minimum Qualifications

• 5+ years of experience in any of the following: Sales / Media / Digital Marketing
• Deep understanding of digital media platforms and related ad metrics
• Demonstrated experience in working with and influencing cross-functional teams
• Capable of driving C-level conversations and strategy planning
• Strong sales acumen and ability to develop and maintain client relationships with excellent communication and presentation skills

Preferred Qualifications

• Experience with TikTok media products and advertising solutions
• Experience with crafting strategic outcomes through data analysis and insights
• High level of business acumen and driver of commercial success
• eCommerce experience is a plus, looking for hands-on capabilities, not just strategy
• Sales person who has experience working on product mix strategies to build the business
• Experience working with CPG brands is a bonus