Strategic HR Transformation Lead: Process & Operating Model

accenture pte ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Accenture is seeking an HR Functional Lead Consultant to guide HR operating model design, process mapping, and transformation initiatives across stakeholders. You will assess current HR operations, design future-state processes, and deliver operating model solutions enabling business transformation.

The role emphasizes AI-powered tools adoption, stakeholder engagement, and ensuring adoption of new processes and ways of working to achieve measurable outcomes.

Qualifications

• Advanced proficiency in Business Operating Model.
• Minimum 5 years of experience in HR transformation, business process consulting, operating model design, or related disciplines.
• Strong experience in process mapping, fit-gap analysis, and business requirements gathering.
• Strong stakeholder management, workshop facilitation, and analytical skills.
• Ability to articulate value cases and develop business cases that demonstrate how technology impacts people, processes, and operating models.
• Passion for leveraging AI-powered tools (e.g., Microsoft Copilot, ChatGPT, Claude) to improve productivity, analysis, and business outcomes.
• Bachelor's Degree in a relevant field.

Responsibilities

• Design new HR business processes tailored to business and transformation requirements.
• Conduct current-state (As-Is) and future-state (To-Be) process mapping activities.
• Perform fit-gap analysis to identify process, policy, and solution gaps.
• Facilitate business requirements gathering workshops with stakeholders and subject matter experts.
• Drive HR process standardization and harmonization initiatives across business functions.
• Support the design and implementation of target HR operating models.
• Develop innovative solutions using established methodologies, tools, and assets.
• Implement programs and interventions that support organizational transformation and business readiness.
• Engage stakeholders to ensure alignment and successful adoption of new processes and ways of working.

Skills

Business Operating Model

HR transformation

Operating model design

Process mapping

Fit-gap analysis

Requirements gathering

Stakeholder management

Workshop facilitation

Analytical skills

AI tools usage

Education

Bachelor's Degree in a relevant field

Tools

Microsoft Copilot

ChatGPT

Claude

Job description

Accenture is seeking an HR Functional Lead Consultant to guide HR operating model design, process mapping, and transformation initiatives across stakeholders. You will assess current HR operations, design future-state processes, and deliver operating model solutions enabling business transformation.

The role emphasizes AI-powered tools adoption, stakeholder engagement, and ensuring adoption of new processes and ways of working to achieve measurable outcomes.