HR Functional Lead Consultant

Accenture PLC; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Accenture PLC in Singapore is seeking an HR Functional Lead Consultant in the Talent & Organisation practice to drive transformation of HR operations and operating models. You will assess current processes, design future-state models, and develop solutions that enable business transformation.

You will partner with stakeholders, run workshops, map As-Is/To-Be processes, conduct fit-gap analyses, and champion AI-enabled tools to boost productivity and outcomes.

Qualifications

• Advanced proficiency in Business Operating Model.
• 5+ years in HR transformation, business process consulting, or operating model design.
• Experience with process mapping, fit-gap analysis, and requirements gathering.
• Strong stakeholder management, workshop facilitation, and analytical skills.
• Ability to articulate value cases showing how technology impacts people, processes and operating models.
• Proven passion for AI-powered tools to improve productivity and outcomes.

Responsibilities

• Design new HR business processes tailored to transformation requirements.
• Conduct current-state (As-Is) and future-state (To-Be) process mapping.
• Perform fit-gap analysis to identify gaps.
• Facilitate business requirements workshops with stakeholders and SMEs.
• Drive HR process standardization and harmonization across functions.
• Support design and implementation of target HR operating models.
• Develop innovative solutions using established methodologies.
• Implement programs that support organizational transformation and readiness.
• Engage stakeholders to ensure alignment and adoption of new processes.

Skills

HR transformation

Process mapping

Fit-gap analysis

Requirements gathering

Stakeholder management

Workshop facilitation

AI in transformation

Value case development

Education

Bachelor's Degree in a relevant field

Job description

About the Role

Join Accenture's Talent & Organisation (T&O) practice, where we help organizations transform their workforce, operating models, and ways of working to unlock sustainable business value. As an HR Functional Lead Consultant, you will work with stakeholders to assess current HR operations, design future-state processes, and develop operating model solutions that enable business transformation. This role combines consulting, process transformation, and operating model expertise to deliver meaningful organizational outcomes.

Key Responsibilities

• Design new HR business processes tailored to business and transformation requirements.
• Conduct current-state (As-Is) and future-state (To-Be) process mapping activities.
• Perform fit-gap analysis to identify process, policy, and solution gaps.
• Facilitate business requirements gathering workshops with stakeholders and subject matter experts.
• Drive HR process standardization and harmonization initiatives across business functions.
• Support the design and implementation of target HR operating models.
• Develop innovative solutions using established methodologies, tools, and assets.
• Implement programs and interventions that support organizational transformation and business readiness.
• Engage stakeholders to ensure alignment and successful adoption of new processes and ways of working.

Required Qualifications

• Advanced proficiency in Business Operating Model.
• Minimum 5 years of experience in HR transformation, business process consulting, operating model design, or related disciplines.
• Strong experience in process mapping, fit-gap analysis, and business requirements gathering.
• Strong stakeholder management, workshop facilitation, and analytical skills.
• Ability to articulate value cases and develop business cases that demonstrate how technology impacts people, processes, and operating models.
• Passion for leveraging AI and proven experience applying AI-powered tools (e.g., Microsoft Copilot, ChatGPT, Claude) to improve productivity, analysis, and business outcomes.
• Bachelor's Degree in a relevant field.

Preferred Qualifications

• Advanced Business Requirements Gathering.
• Advanced Contract Solution Gap Analysis.
• Intermediate Process Improvement.
• Intermediate Change Management.
• Beginner Strategic Planning.