Strategic Growth & Key Account Manager

Damco Spain SL; Singapore; Hybrid; SGD 110,000 - 170,000; Full time

Job summary

Maersk seeks a Business Development & Account Management Manager to identify and engage new customers while expanding relationships with key accounts in a logistics environment. The role involves planning a five-year product roadmap by service lines and leading market research to identify growth opportunities.

You will manage and develop 3PL accounts, coordinate with internal teams to ensure SLAs are met, and drive continuous process improvements while aligning with Maersk's strategic objectives.

Qualifications

• 10+ years of experience in supply chain/logistics, with exposure to 3PL.
• Healthcare and/or Cosmetics sector experience is a plus.
• Strong communication, interpersonal and leadership skills.
• Experience in managing RFQs for warehouse and transport services.

Responsibilities

• Identify and engage new customers to drive top-line growth and manage existing key accounts.
• Propose a 5-year product road map by warehousing, middle mile and last mile.
• Lead portfolio development and retention of major 3PL accounts.
• Build relationships through Strategic Customer Relationship Management and development.
• Respond to RFIs, RFQs and tenders and develop pricing strategies.

Skills

New business development

Key account management

Strategic CRM

Pricing & negotiation

Market research

Education

Degree in Business Management / Logistics

Tools

CRM software

RFQ management

Job description

Maersk seeks a Business Development & Account Management Manager to identify and engage new customers while expanding relationships with key accounts in a logistics environment. The role involves planning a five-year product roadmap by service lines and leading market research to identify growth opportunities.

You will manage and develop 3PL accounts, coordinate with internal teams to ensure SLAs are met, and drive continuous process improvements while aligning with Maersk's strategic objectives.