Strategic Growth Account Manager

Grain; Singapore; On-site; SGD 48,000 - 64,000; Full time

Benefits offered by this job

Birthday leave

Job summary

Grain is hiring in Singapore for an account management role focused on growing a portfolio of B2B customers. You will engage senior leaders across functions, manage the full sales cycle from discovery to closing, and drive renewals and upsells, while maintaining immaculate CRM records.

You will collaborate with operations, finance, and procurement to ensure successful delivery and customer satisfaction, with a data-driven approach and strong communication skills guiding every deal.

Qualifications

• 1–2 years in B2B account management or sales.
• Proven revenue growth within accounts (expansion, renewals, upsells).
• Strong stakeholder management to engage senior decision makers.
• Comfort with pricing, objections, and procurement processes.
• High ownership and meticulous in quotations and orders.
• Data-driven with excellent CRM hygiene.
• Clear written and verbal communication; able to push deals.
• Agile, fast-paced, high-growth environment adaptability.

Responsibilities

• Own and grow portfolio of assigned accounts, driving expansion and long-term customer value.
• Build and maintain relationships with senior leadership, operations, finance, and procurement.
• Lead end-to-end sales process: discovery, solution mapping, trials, pricing, negotiation, closing.
• Conduct customer trials, demonstrations, and site recce engagements to validate solutions and growth.
• Manage objections professionally while protecting commercial outcomes.
• Create and deliver quotations and commercial proposals with accurate scope and terms.
• Summarise full order details for seamless internal handover and execution.
• Proactively manage renewals and retention, coordinating recovery plans.
• Collaborate cross-functionally to ensure delivery and satisfaction.
• Maintain 100% CRM tracking with accurate notes and forecast health.
• Gather customer insights and feedback to improve processes.

Skills

Account Management

Sales

Stakeholder Management

Pricing Negotiation

CRM Hygiene

Communication

Forecasting

Data-Driven

Job description

Grain is hiring in Singapore for an account management role focused on growing a portfolio of B2B customers. You will engage senior leaders across functions, manage the full sales cycle from discovery to closing, and drive renewals and upsells, while maintaining immaculate CRM records.

You will collaborate with operations, finance, and procurement to ensure successful delivery and customer satisfaction, with a data-driven approach and strong communication skills guiding every deal.