Strategic Growth Account Manager

Grain Pte Ltd; Singapore; On-site; SGD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive compensation package

Birthday leave

Job summary

Grain Pte Ltd is looking for an account-driven sales professional to own and grow a portfolio of B2B customers in Singapore. You will lead discovery, solution mapping, trials, pricing, negotiation, and closing while building strong relationships with senior stakeholders across operations, finance, and procurement.

You will manage renewals, upsell opportunities, and deliver precise quotations with clear terms.

Qualifications

• 1-2 years of experience in B2B account management or sales roles.
• Proven track record of growing revenue within accounts (expansion, renewals, upsells/cross-sells).
• Strong stakeholder management skills, with the ability to engage senior decision makers and coordinate multiple internal/external parties.
• Confidence in handling commercial discussions: pricing, objections, procurement processes, and negotiation.
• High ownership and attention to detail—especially for quotations, order documentation, and end-to-end customer follow-through.
• A data-driven mindset with strong CRM hygiene and the ability to keep pipeline and forecasting accurate.
• Strong communication skills (written + verbal), with the ability to run structured discussions and push deals forward.
• Agility to thrive in a fast-paced, high-growth, and often ambiguous environment.

Responsibilities

• Own and grow a portfolio of assigned accounts, driving expansion and long-term customer value.
• Build and maintain strong relationships with key stakeholders across senior leadership, operations, finance, and procurement—acting as a trusted partner.
• Lead the end-to-end sales process, including discovery, solution mapping, trials, pricing, negotiation, and closing.
• Conduct customer trials, demonstrations, and site recce engagements to validate solutions and grow accounts.
• Manage objections professionally and strategically, ensuring customer concerns are addressed while protecting commercial outcomes.
• Create, structure, and deliver quotations and commercial proposals with accurate scope and terms.
• Summarise full order details clearly to ensure seamless internal handover and execution.
• Proactively manage renewals and retention by identifying churn risks early and coordinating recovery plans.
• Collaborate cross-functionally with operations and internal stakeholders to ensure high-quality delivery and customer satisfaction.
• Maintain 100% CRM tracking, ensuring accurate account notes, opportunity updates, forecast health, and reporting discipline.
• Gather customer insights and provide feedback to improve internal processes and customer experience.

Skills

Account management

Sales

Stakeholder management

CRM hygiene

Communication

Tools

CRM software

Job description

Grain Pte Ltd is looking for an account-driven sales professional to own and grow a portfolio of B2B customers in Singapore. You will lead discovery, solution mapping, trials, pricing, negotiation, and closing while building strong relationships with senior stakeholders across operations, finance, and procurement.

You will manage renewals, upsell opportunities, and deliver precise quotations with clear terms.