Strategic Account Manager: Growth & Client Relationships

5G-Starlink Pte.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

5G-Starlink Pte. is seeking an Account Manager in Singapore to manage a portfolio of customers, nurture relationships, and drive growth. You will liaise with cross-functional teams to enhance the customer experience, respond to inquiries, and identify new opportunities within existing accounts.

Occasional travel may be required as you work toward ambitious sales quotas. You will serve as the primary contact for clients, maintain trusted advisor relationships with stakeholders, and collaborate

Qualifications

• Proven work experience as an Account Manager or similar role.
• Ability to communicate, present and influence stakeholders at all levels.
• Experience with CRM software (Salesforce/ZohoHubSpot) and MS Excel.
• Experience delivering client-focused solutions to customer needs.
• Proven ability to manage multiple projects with sharp attention to detail.
• Excellent listening, negotiation and presentation abilities.
• Strong written and verbal communication skills.

Responsibilities

• Serve as the lead point of contact for all account management matters.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts and executives.
• Ensure timely and successful delivery of solutions per customer needs.
• Develop new business within existing clients and identify areas for improvement to meet quotas.
• Forecast and track key account metrics (quarterly sales, annual forecasts).
• Collaborate with sales to identify and grow opportunities within territory.
• Assist with challenging client requests or escalations as needed.

Skills

CRM software familiarity

Relationship building

Communication skills

Negotiation

Presentation skills

Sales experience

Attention to detail

Time management

Travel flexibility

Tools

Salesforce

Zoho CRM

HubSpot

MS Excel

Job description

5G-Starlink Pte. is seeking an Account Manager in Singapore to manage a portfolio of customers, nurture relationships, and drive growth. You will liaise with cross-functional teams to enhance the customer experience, respond to inquiries, and identify new opportunities within existing accounts.

Occasional travel may be required as you work toward ambitious sales quotas. You will serve as the primary contact for clients, maintain trusted advisor relationships with stakeholders, and collaborate