Strategic Forward-Deployed Engineer (APJ)

monday.com; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary and benefits

Equity eligibility

Bonus potential

AI workshops and internal hackathons

Global, collaborative culture

Job summary

monday.com is seeking a Forward-Deployed Engineer to partner with strategic customers, translating business needs into scalable, AI-powered workflows. You will own end-to-end delivery from discovery to rollout, collaborating with C-level and technical teams to architect solutions in complex environments.

This high-visibility role blends engineering, strategy, and customer impact in a hybrid Singapore-based setup.

Qualifications

• 5+ years in forward-deployed, implementation, or customer-facing tech roles in SaaS or enterprise software.
• Ability to translate business processes into structured workflows and system logic.
• Experience with integration protocols (REST, GraphQL, SAML/OIDC, SCIM).
• Hands-on with Generative AI and agentic AI tools; capable of prototyping and MVPs.
• Strong communication for non-technical stakeholders and documenting solutions.

Responsibilities

• Understand business and operational challenges for enterprise customers.
• Capture and refine customer requirements with C-level and stakeholders.
• Design, build, and deploy scalable workflows and solutions.
• Develop prototypes, proofs-of-concept, and MVPs to validate ideas.
• Own end-to-end onboarding for enterprise customers including integrations and security configurations.
• Automate deployments and improve reliability and scalability.
• Escalation point for complex technical issues across the stack.
• Collaborate with Product, Engineering, and AI teams to guide platform capabilities.
• Translate customer needs into long-term product direction and provide technical advisory.
• Document and train to enable customers to operate independently.

Skills

Forward-deployed experience

Customer-facing tech delivery

Enterprise SaaS knowledge

Solution architecture

Stakeholder alignment

APIs and integrations

AI/Generative AI exposure

Technical onboarding

Tools

REST APIs

GraphQL

SAML/OIDC

SCIM

Cursor/Claude Code (or similar)

Job description

monday.com is seeking a Forward-Deployed Engineer to partner with strategic customers, translating business needs into scalable, AI-powered workflows. You will own end-to-end delivery from discovery to rollout, collaborating with C-level and technical teams to architect solutions in complex environments.

This high-visibility role blends engineering, strategy, and customer impact in a hybrid Singapore-based setup.