Strategic Enterprise Transformation Lead

Skills and Workforce Development Agency

Singapore

On-site

SGD 90,000 - 130,000

Full time

6 days ago

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Job summary

The Skills and Workforce Development Agency (SWDA) is seeking a proactive policy and transformation professional to oversee and drive Workforce Transformation initiatives in Singapore. You will collaborate with internal IT teams and other government partners to translate requirements into IT system solutions, perform UAT, and manage communications and change activities across multiple stakeholders.

You will work in a dynamic, cross-agency environment, applying Agile/Scrum methods to backlog

Qualifications

Experience in incentive/programme/grant administration.
Experience in communications and change management for large-scale go-to-market initiatives.
Experience in Agile and Scrum methodologies and ceremonies.
Stakeholder management (internal and external).
Able to work well independently as well as in a team with problem solving and analytical skills.
Adaptable to volatile, ambiguous, complex environments.

Responsibilities

Develop and implement policy/ops policy/operations relating to WT initiatives.
Work with internal and external stakeholders to scope business requirements and translate into user stories for IT systems housing the WT initiatives.
Conduct user acceptance testing to ensure requirements are translated into systems.
Conduct user research/feedback on user behaviour to inform user journeys.
Implement communications plan and change management of partners.
Support SFEC claim operations (including clawback/write-off operations, eligibility changes).