Strategic Digital Account Growth Manager

VML; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

VML Singapore is seeking a Senior Account Manager to lead and grow key client relationships across regional accounts. You will translate client needs into actionable plans, collaborate with strategy, creative, and delivery teams, and drive revenue growth.

With 5+ years in digital marketing and proven client leadership, you will manage complex accounts, deliver compelling proposals, ensure timely execution, and optimize performance using analytics.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Min 5 years of relevant experience in a digital marketing communications capacity with local and international clients
• Demonstrated track record of client relationship development and service
• Has basic working knowledge of Google Analytics
• Must be proactive, a self-starter and an excellent communicator both verbal and written
• Ability to create coherent and persuasive presentations with proficiency in Word, Excel, Outlook and PowerPoint
• Experience in the hospitality industry and/or programmatic/media agencies preferred.
• Possesses superior communication skills, both internal and client facing.

Responsibilities

• Works closely with & supports the Business Leads to translate the client’s vision and needs into business requirements, coordinate with strategy, creative & project teams on required deliverables, and manage client expectations.
• Identify and qualify new revenue opportunities within assigned client accounts.
• Proactively engage clients and identify opportunities and new interests that the client may not recognise to help drive revenue and benefit business needs as their trusted digital advisor
• Establish day to day working relationships with internal capabilities to ensure that we can continue to grow our business and deliver.
• Collaborate with project teams to define project scope and ensure the quality of services delivered
• Develop and deliver client-facing proposals and presentations for new business initiatives
• Ensure executional excellence within timeline and manage invoicing according to the contractual terms.
• Apply expertise in digital trends, technologies, business performance analysis, and user-centered design to develop and recommend innovative solutions for clients.
• Be a role model for stewardship between the client and the agency by balancing the account’s needs with avoiding unnecessary expenditures that could otherwise be avoided through proactive planning and resource management (working with the Ops team)
• Proactively identify potential client or revenue issues related to the services provided and advise the Company’s designated contact accordingly.

Skills

Client Relationship

Communication Skills

Project Management

Leadership

Team Collaboration

Digital Marketing

Business Acumen

Education

Bachelor’s degree or equivalent

Tools

Google Analytics

Job description

VML Singapore is seeking a Senior Account Manager to lead and grow key client relationships across regional accounts. You will translate client needs into actionable plans, collaborate with strategy, creative, and delivery teams, and drive revenue growth.

With 5+ years in digital marketing and proven client leadership, you will manage complex accounts, deliver compelling proposals, ensure timely execution, and optimize performance using analytics.