Strategic Client Solutions Lead, E‑Commerce Marketplaces

FACEBOOK SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Facebook Singapore PTE. LTD. is seeking a Client Solutions Manager to drive strategic, identity-based advertising programs for our customers.

You will partner with the sales team to develop industry-specific relationships, negotiate complex opportunities, and optimize campaigns to deliver measurable business results. The ideal candidate has 6+ years in marketing or consulting, strong analytical skills, and a track record of client service.

Qualifications

• BA/BS degree in Engineering, Computer Science, Math, Statistics, Economics, Business, Marketing or related field.
• 6+ years' experience with marketing, media or consulting and leadership skills required.
• Experience identifying and solving complex business or technical problems through structured analysis and cross-functional collaboration.
• Experience working effectively with cross functional partners and all levels of management (internally and externally).
• Demonstrated capability to manage multiple projects while maintaining strict attention to detail.
• Demonstrated capability to communicate, collaborate and work effectively on a team.
• Demonstrated capability to build and deepen ongoing relationships with external clients to drive business outcomes.
• Advanced Excel skills and experience with data analysis.

Responsibilities

• Analyze client situations and devise integrated marketing and advertising strategies optimally incorporating Meta solutions to maximize client value
• Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Meta solutions
• Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
• Drives product innovation internally with cross functional partners based upon market trend and emerging needs of clients
• Plan media and creative structure and oversee the implementation of campaigns to deliver against client business objectives
• Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Meta solutions
• Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations
• Collaborate with Client Partner to meet or surpass sales and yield goals for the book of business that is assigned to you
• Operation Rigor and Project Management
• Manage complex external and internal work streams, and optimize clients' advertising operation mode to meet business objectives
• Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, and so on)
• Build and manage relationships with both C-suite and front-line stakeholders in clients and agencies across media, creative, tech enabler industries, etc
• Collaborate very closely with a wide-ranging group of internal cross functional teams and cross region counterparts

Skills

Marketing strategy

Client relationship management

Data analysis

Cross-functional collaboration

Negotiation

Excel proficient

AI tooling awareness

Education

BA/BS degree in Engineering, Computer Science, Math, Statistics, Economics, Business, Marketing or related field

Tools

AI tools

Job description

Facebook Singapore PTE. LTD. is seeking a Client Solutions Manager to drive strategic, identity-based advertising programs for our customers.

You will partner with the sales team to develop industry-specific relationships, negotiate complex opportunities, and optimize campaigns to deliver measurable business results. The ideal candidate has 6+ years in marketing or consulting, strong analytical skills, and a track record of client service.