E-commerce Campaign Lead — Growth & Analytics

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 50,000 - 61,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a marketing specialist to run online campaigns in Singapore.

You will plan promotions, livestreams, and email marketing across channels, and coordinate pricing and inventory with internal teams. You will analyse customer behaviour, manage online marketplaces, and track ecommerce metrics to optimise the direct-to-consumer experience. You will work with creative agencies and vendors to ensure brand guidelines are followed.

Qualifications

• 4–5 years of relevant experience in e-commerce, online sales or digital marketing.
• Experience in the consumer electronics, home appliances, consumer technology or online retail industry is preferred.

Responsibilities

• Plan and manage online campaigns across channels, including promotions, flash sales, livestreams and email marketing.
• Monitor campaigns and review their performance after launch.
• Coordinate with internal teams on pricing, product catalogues, campaign plans, sales targets and inventory.
• Analyse customers’ online shopping behaviour and provide insights to support customer engagement and development.
• Manage online marketplaces and oversee the customer journey across e-commerce platforms.
• Work with creative agencies and e-commerce vendors to develop campaign materials that follow brand guidelines.
• Provide copywriting support for marketing materials.
• Explore new features and functions to improve the direct-to-consumer (D2C) online shopping experience.
• Track key e-commerce metrics, including website traffic, bounce rate, conversion rate and average order value, and identify areas for improvement.
• Manage campaign pricing across online platforms.
• Handle accounts payable and receivable, returns and customer enquiries.
• Manage chatbot responses and ensure customer enquiries are attended to promptly.
• Oversee monthly sales, inventory and purchasing activities.
• Perform other related duties as assigned

Skills

E-commerce experience

Digital marketing

Analytical skills

Education

Degree in Marketing, Business or a related discipline

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a marketing specialist to run online campaigns in Singapore.

You will plan promotions, livestreams, and email marketing across channels, and coordinate pricing and inventory with internal teams. You will analyse customer behaviour, manage online marketplaces, and track ecommerce metrics to optimise the direct-to-consumer experience. You will work with creative agencies and vendors to ensure brand guidelines are followed.