Strategic Client Services Lead — AI & Digital Growth

NCS Group; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

NCS Group, based in Singapore, is looking for a Client Services Lead (CSL) to drive sales and deliver high-quality services through close partnerships with clients. This role demands strong consulting abilities and expertise in the client’s industry.

The CSL will manage key client accounts, ensure client satisfaction, and lead a team to foster client relationships. Candidates should possess a Bachelor’s degree in Engineering/IT and have significant experience in the IT consulting field.

Qualifications

• 15 years or more in IT or ICT Consulting industry is a plus.
• Ability to manage large, diverse, and complex teams.
• Strong capability to architect value.

Responsibilities

• Manage a profitable key client account.
• Develop and operationalise growth plans for key accounts.
• Achieve high client satisfaction through close engagement.
• Develop and maintain deep client relationships.
• Ideate with clients to originate opportunities.

Skills

Leadership

Consulting

Sales acumen

Communication

Interpersonal skills

Education

Bachelor’s degree in Engineering/Information Technology or equivalent

Job description

NCS Group, based in Singapore, is looking for a Client Services Lead (CSL) to drive sales and deliver high-quality services through close partnerships with clients. This role demands strong consulting abilities and expertise in the client’s industry.

The CSL will manage key client accounts, ensure client satisfaction, and lead a team to foster client relationships. Candidates should possess a Bachelor’s degree in Engineering/IT and have significant experience in the IT consulting field.