Strategic Client Partner & Growth Lead

strategy solutions services; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

Strategy Solutions Services is seeking an experienced Account Manager to act as the main point of contact for clients and cultivate long-term partnerships. You will coordinate with internal teams to deliver solutions, upsell additional services, and manage contract renewals.

The role requires strong communication and negotiation skills, plus a track record of meeting quotas. A background in IT or cyber security within enterprise/government sectors is a plus.

Qualifications

• Min Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field.
• Min 4 years of experience in Account Management or related roles, with IT sector knowledge a plus.
• Strong network and cyber security awareness in enterprise/government sectors a plus.

Responsibilities

• Serve as the main point of contact for client concerns and needs.
• Build and strengthen client relationships to achieve long-term partnerships.
• Maintain accurate client records, track contract updates and renewals.
• Liaise between customers and internal teams to ensure timely delivery of solutions.
• Develop understanding of products and services to upsell and cross-sell to clients.
• Identify upsell, cross-sell, and renewal opportunities and communicate with management.
• Monitor and analyse customer usage and ensure services meet needs.
• Onboard and integrate new customers and nurture existing relationships.

Skills

Account management

Relationship building

Negotiation

Presentation skills

Communication

Problem solving

Critical thinking

Data analysis

Stakeholder management

Bid management

Education

Min Diploma or Bachelor’s Degree in Marketing, Business Administration, IT, Communications, Engineering or relevant field

Job description

Strategy Solutions Services is seeking an experienced Account Manager to act as the main point of contact for clients and cultivate long-term partnerships. You will coordinate with internal teams to deliver solutions, upsell additional services, and manage contract renewals.

The role requires strong communication and negotiation skills, plus a track record of meeting quotas. A background in IT or cyber security within enterprise/government sectors is a plus.